7 months ago
Base Salary
$110k - $147k/yr
Responsibilities
- Develop deep knowledge of Palantir products and operational processes
- Participate in assigned on-call weeks and respond to critical outages and mission-critical incidents
- Diagnose, resolve, and proactively prevent issues encountered in the field
- Collaborate with internal stakeholders to improve the scalability and reliability of customer Foundry workflows
- Identify recurring pain points and automate or streamline workflows
- Advocate for and implement product enhancements based on field insights
- Create actionable documentation and share reliability best practices across the organization
Requirements
- Background in Computer Science, Engineering, Information Systems, or another technical field
- Proficiency in Python, Java, and SQL
- Familiarity with parallel data processing and Spark job optimization
- Experience with root cause analysis and documenting solutions
- Ability to solve ambiguous technical and operational challenges independently and collaboratively
- Strong written and verbal communication skills for working with technical and non-technical stakeholders
- Strong organizational skills, attention to detail, resourcefulness, and creativity
Benefits
- Medical, dental, vision, voluntary life, basic life, AD&D, and disability insurance options
- Commuter benefits
- Flexible paid time off plus two weeks of paid time off at year-end, subject to team and business needs
- Ten paid holidays
- Supportive leave of absence program, including military service and medical event leave
- Paid parental leave and subsidized backup care
- Fertility and family-building benefits
- New-child expense stipend
- 401(k) plan
- Generally encouraged to work from company offices, with many teams offering hybrid work one or two days per week and limited exceptional remote roles
Tech Stack
Categories
Forward DeployedSite Reliability
About Palantir
AI-powered automation for every decision. At Palantir, our software powers AI-driven decisions in critical government and commercial enterprises in the West, from the factory floors to the front lines. Our platforms feature advanced tools for data protection, governance, responsible use of AI, and civilian protection capabilities for defense applications. Dominate your most complex problems with Palantir.