Forward Deployed Reliability Engineer

Palantir

16 days ago

New York, NY, USA

Mid Level / Senior

Base Salary

$110k - $147k/yr

Responsibilities

Develop a deep understanding of Palantir's products and operational processes.
Go on-call, responding quickly and effectively to mission-critical incidents.
Diagnose, resolve, and proactively prevent issues encountered in the field.
Collaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for customers.
Identify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows.
Advocate for and implement product enhancements based on insights from the field.
Create clear, actionable documentation and share best practices to elevate team and company-wide reliability.

Background in Computer Science, Engineering, Information Systems, or other technical field.
Ability to work independently and collaboratively to solve ambiguous technical and operational challenges.
Excellent written and verbal communication skills for effective interaction with technical and non-technical stakeholders.
Proficiency in Python, Java, and SQL.
Familiarity with parallel data processing and Spark job optimization.
Strong organizational skills and attention to detail, with the ability to prioritize effectively.
Resourcefulness and creativity in fast-paced dynamic environments.
Experience with root cause analysis and documenting solutions for broader impact.

Medical, dental, and vision insurance for employees and eligible dependents.
Basic life, AD&D, and disability insurance coverage.
Commuter benefits.
Take what you need paid time off, not accrual based.
Two weeks paid time off built into the end of each year.
Ten paid holidays throughout the calendar year.
Supportive leave of absence program including time off for military service and medical events.
Paid leave for new parents and subsidized back-up care for all parents.
Fertility and family building benefits including adoption and surrogacy.
Stipend to help with expenses that come with a new child.
401k plan enrollment.

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