3 days ago
Auckland, New ZealandStaff+
Responsibilities
- Provide architectural guidance, best-practice validation, and delivery assurance across Microsoft solution areas.
- Conduct delivery audits and lead key customer engagements to establish technical and quality standards.
- Manage POD business cadences, dashboards, reviews, utilization, compliance, CSAT, KPIs, and delivery lifecycle governance.
- Oversee workload planning and capacity management with Resource Coordinators and Service Delivery Managers.
- Mentor and enable vendor Cloud Solution Architects and represent the POD in regional stakeholder forums.
- Identify delivery risks, implement corrective actions, and contribute to pilots, automation, delivery frameworks, and intellectual property improvements.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field and 4+ years of relevant experience, or equivalent experience.
- Preferred qualifications include a bachelor's degree with 8+ years of experience, or a master's degree with 6+ years of experience, or equivalent experience.
- At least 4 years of customer-facing experience and 4 years working on technical projects are preferred.
- Technical certification in cloud, such as Azure, Amazon Web Services, Google, or security certifications, is preferred.
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.