Technical Accout Manager
UiPath
about 1 month ago
Paris, France
Mid Level / Senior
H1B Sponsor
Responsibilities
- Take ownership of customers' technical success with the UiPath Platform.
- Be a core member of the UiPath account team, accountable for technical workstreams.
- Proactively engage and influence customers, providing technical advisory.
- Provide infrastructure, installation, and upgrade planning for the UiPath Platform.
- Enable customers' technical stakeholders on best practices for automation.
- Conduct design and code reviews for automations.
- Perform technical health checks of customers' automation programs.
- Collaborate with Product Support to manage escalated support incidents.
- Provide technical advisory through webinars, demos, and speaking engagements.
- Develop and mature team processes and methodologies in an agile manner.
Requirements
- A degree in Computer Science or a relevant field.
- Minimum 3 years of experience in programming .NET/Java applications.
- Fluency in written and spoken English and French.
- Experience in customer-facing technical account management or consulting roles.
- Ability to communicate and guide customers on diverse technical topics.
- Previous experience with UiPath or similar automation platforms is preferred.
- Strong analytical and problem-solving skills.
- Diplomacy and poise under pressure when addressing customer issues.
- Willingness to travel for client interactions up to 25% of the time.
Tech Stack
C#C++Java.NETPowerShell
Categories
BackendData EngineeringDevOps