3 days ago
Indore, IndiaSenior
Responsibilities
- Design and deploy ServiceNow functionalities, features, workflows, and complex integrations with minimal supervision.
- Analyze business processes and propose optimal technical solutions aligned with business goals.
- Develop project scopes and objectives with stakeholders while ensuring technical feasibility.
- Create, update, and maintain process, project, and technical documentation.
- Provide ongoing technical support, perform routine platform maintenance, and generate customized reports.
- Identify platform risks proactively and escalate critical issues to management.
Requirements
- Require 7–8 years of overall IT experience, including a minimum of 4+ years of hands-on ServiceNow development.
- Demonstrate experience building and configuring Workflows, Business Rules, UI Policies, and Client Scripts.
- Have a strong foundational understanding of IT Service Management processes and industry best practices.
- Have solid coding capability in JavaScript and working knowledge of Java, HTML, and CSS.
- Have practical experience with ServiceNow Service Portal development.
- Communicate technical concepts clearly and collaborate effectively across teams.
- ServiceNow Certified Application Developer certification is highly preferred; ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist – ITSM certifications are also preferred.
Benefits
- TaskUs offers competitive industry salaries and comprehensive benefits packages.
- The company provides a People First culture focused on employee well-being, wellness, diversity, and professional growth.
- TaskUs encourages internal mobility and career development across all stages of employment.
- TaskUs provides an inclusive environment and reasonable accommodations during the hiring process.
Tech Stack
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