Lead QA Engineer
CSC Generation12 months ago
Remote, Costa RicaStaff+
Responsibilities
- Own QA strategy and the end-to-end testing lifecycle across web, API, and mobile platforms.
- Define scalable QA frameworks, automation strategies, and repeatable release validation standards for weekly deployments.
- Build and maintain functional, regression, performance, and load test coverage using tools such as Playwright, Postman, and JMeter.
- Develop, coach, and grow QA engineers while influencing quality practices across engineering teams.
- Integrate test automation into CI/CD pipelines and lead initiatives including Apple Pay automation and AI-assisted testing.
- Evaluate QA tooling such as BrowserStack, Appium, and Gatling to improve test coverage and efficiency.
- Partner with product managers, developers, and DevOps on quality practices, defect management, and release readiness.
- Use Jira and TestRail to manage defects and organize test cases.
- Define and track quality KPIs including defect density, test coverage, and release reliability.
- Establish performance and load testing checks and proactively drive resolution of quality trends.
Requirements
- 7+ years of experience in Quality Assurance and Testing, including at least 2+ years in a lead or senior individual-contributor capacity.
- Hands-on experience with Playwright for web and API end-to-end automation.
- Strong automation fundamentals with Cypress, Selenium, or comparable frameworks, including the ability to build and maintain scalable test suites.
- Working proficiency in Python, JavaScript, or Java and the ability to validate or correct AI-generated code.
- Experience with functional, regression, and performance/load testing using Postman, JMeter, or equivalent tools.
- Experience with SDLC and Agile practices, defect lifecycle management, Jira, and TestRail.
- Ability to work independently under a steady release cadence and manage competing priorities.
- Preferred experience in e-commerce QA automation and frequently shipping environments with CI/CD integration.
- Familiarity with BrowserStack, Appium, Gatling, or Argo CD.
- Experience with observability tools such as Grafana or GCP-based infrastructure.
- Hands-on Apple Pay automation or similar payment-flow testing experience.
- Practical use of AI-assisted testing tools and ability to validate and correct AI-generated test code.
- Strong communication and stakeholder-alignment skills, including the ability to influence without authority.
Benefits
- Primarily remote work from Costa Rica, with an in-person final interview in Costa Rica.
- Private medical and life insurance.
- Additional paid time off.
- Monthly allowances and reimbursements.
- Employee discounts.
- Professional growth opportunities.
- Outdoor and adventure-related employee perks and recognition programs.
Tech Stack
Categories
About CSC Generation
CSC Generation is a Chicago-based holding company that acquires and restructures consumer retail brands, focusing on e-commerce and omnichannel operations. It runs an AI-driven operating platform and shared services to modernize merchandising, marketing, and supply chain, then operates the brands for profitability. Founded in 2016 and privately held, its portfolio has included Sur La Table and One Kings Lane, and it expands primarily through M&A.