almost 2 years ago
Base Salary
$200k - $300k/yr
Responsibilities
- Build foundational platform architecture including prompt orchestration, testing frameworks, observability dashboards, and telephony integrations
- Design scalable backend systems and DevOps workflows for reliable performance across millions of calls
- Lead complex projects from architecture through production, including delivery and monitoring
- Collaborate with product and design teams to create intuitive APIs and interfaces for customer onboarding
- Support customer onboarding, troubleshoot issues, and turn feedback into product improvements
Requirements
- At least 2 years of backend development experience
- Strong computer science fundamentals and a CS, CE, or EE degree or equivalent
- Experience building scalable, high-performance backend systems involving concurrency, data, storage, or distributed components
- Ability to take ownership of fast, reliable, and correct core systems
- Clear communication and effective cross-team collaboration
- Startup experience or experience working in a high-velocity environment is preferred
- Experience with infrastructure, databases, or large-scale backend systems is a bonus
Benefits
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for breakfast, lunch, dinner, and snacks
- $200/month wellness reimbursement
- $300/month commuter reimbursement
- $75/month phone bill reimbursement
- $50/month internet reimbursement
- Located in Redwood City, California; onsite or virtual interviews are available depending on location
- US work authorization sponsorship is available for qualified candidates
About Retell AI
Retell AI builds a voice AI agent platform and APIs that let businesses automate inbound and outbound phone calls for sales, support, and operations. It offers cloud SaaS and developer tools to build, test, deploy, and monitor agents that integrate with telephony and CRMs, serving industries such as healthcare, insurance, financial services, and logistics. Founded in 2023 and headquartered in Redwood City, California, it is privately held and backed by Y Combinator.