3 days ago
Colorado Springs, CO, USAEntry Level / Mid Level
H1B sponsor
Base Salary
$65k - $80k/yr
Responsibilities
- Configure and maintain FireLight® business rules for accurate, complete, and compliant financial product applications.
- Implement Role Codes, Review Queues, Needs Determination, mapping documents, and administrative mappings.
- Participate in requirements understanding, configuration, testing, and deployment support across the SDLC.
- Perform unit and integration testing of configured business rules.
- Support customer deployments and resolve configuration issues through Jira ticketing systems.
- Provide Tier 2 production support by troubleshooting configuration issues and triaging client tickets.
- Collaborate with internal teams and clients to resolve defects, improve configurations, and enhance platform performance.
- Use AI tools for rule creation, scenario testing, and issue investigation.
- Meet utilization, productivity, quality, low-churn, and on-time delivery benchmarks.
Requirements
- 1–3 years of experience in a technical or configuration-focused role.
- Strong proficiency creating, editing, and troubleshooting XML and understanding structured business logic.
- Solid understanding of the SDLC in a SaaS environment.
- Familiarity with FireLight® platform components and configuration concepts, or the ability to learn them quickly.
- Working knowledge of Jira, OpenAir, Notepad++, and Adobe Acrobat.
- Exposure to integrations with Salesforce, Redtail, or Yellow Pages is preferred.
- Foundational knowledge of financial services, including insurance, annuities, life insurance processes, and compliance requirements.
- Strong problem-solving skills with attention to detail, accuracy, communication, prioritization, and independent work capability.
Benefits
- Base salary range of $65,000 to $80,000, plus equity for full-time employees and an annual performance bonus.
- Employer-matched retirement plan.
- Subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling.
- Parental leave and unlimited paid time off.
- Hybrid schedule based in the greater Colorado Springs, Colorado area: in-office Monday through Thursday with remote flexibility on Friday.
Categories
About iCapital
iCapital builds a technology platform that lets wealth managers and asset managers offer, transact, and service alternative investments and structured solutions for private clients. The company earns software, data, and administration fees across marketplace access, enterprise integrations, and fund servicing. Founded in 2013 and headquartered in New York, it reports $1.2 trillion of assets serviced globally and serves nearly 3,900 wealth management firms and 144,000 active financial professionals.