Staff Field Applications Engineer
Supermicro6 days ago
Washington, DC, USAStaff+
Base Salary
$190k - $195k/yr
Responsibilities
- Support revenue growth and account penetration among federal customers.
- Architect, present, and propose technical solutions for customers, partners, and sales teams.
- Provide technical leadership during presales and oversee solution implementation.
- Engage C-level technical customers and maintain trusted relationships.
- Analyze hardware and software interactions, diagnose system issues, and lead field investigations and resolutions.
- Develop and review system solutions, RFI/RFP responses, and customer presentations.
- Build and demonstrate proof-of-concept solutions aligned with customer business needs.
- Coordinate across departments to ensure customer satisfaction and timely issue resolution.
- Visit customer facilities to support solution integration and issue resolution.
- Travel as needed, up to 25%.
Requirements
- Bachelor's or master's degree in an engineering discipline, with computer science, computer engineering, or electrical engineering preferred.
- Minimum 12 years of related experience with compute/storage servers, data centers, or IT infrastructure.
- Experience supporting and proposing solutions for state or federal entities and third-party partners.
- Strong x86-based server architecture knowledge and hardware system diagnostics skills.
- Familiarity with firmware, Linux, Windows, virtualization, storage, GPUs, AI/ML, liquid cooling, and data center operations.
- Strong technical communication, leadership, customer presentation, problem-solving, and business skills.
- Ability to work effectively and independently in high-pressure environments.
- Willingness to potentially pursue TS/SCI clearance in the future is a plus.
- Hands-on data center and liquid cooling experience is a plus.
Benefits
- Comprehensive benefits package.
- Potential eligibility for bonus and equity award programs.
- Some travel required, up to 25%.
Tech Stack
LinuxWindows
Categories
Solutions Engineering
About Supermicro
Supermicro designs and manufactures servers, storage systems, GPU platforms, and rack-scale datacenter hardware for enterprises, cloud providers, AI/HPC, and telecom/edge deployments. Its business centers on configurable building-block systems sold directly and through channel partners, plus motherboards, enclosures, and embedded/IoT solutions. Founded in 1993 and headquartered in San Jose, California, Supermicro is a public company trading on NASDAQ under the ticker SMCI.