7 days ago
Tokyo, JapanStaff+
Responsibilities
- Lead the QA team while contributing as a QA Engineer on BSS software development projects.
- Develop QA strategies, test plans, and test schedules.
- Monitor project progress, identify task risks, and recommend improvements.
- Ensure QA deliverables meet defined quality standards and criteria.
- Communicate QA strategy, plans, project status, issues, and best practices with team members and managers.
- Drive Kaizen improvement activities within the QA team and across other teams and functions.
- Create metrics to analyze QA project performance and cost.
- Manage simultaneous issues and roadblocks across multiple vendors when required.
Requirements
- At least 3–5 years of experience in software development lifecycle quality management.
- At least 1 year of experience in project management, ideally as a QA Lead in an IT-related field.
- Experience developing test strategies, test plans, and test schedules.
- Experience initiating and implementing team development improvement actions.
- Preferred experience with web service and/or BSS application development projects.
- Preferred experience with Agile development.
- Preferred experience managing multiple vendors and resolving simultaneous vendor-related issues and roadblocks.
- ISTQB Foundation Level certification is preferred.
- Advanced English and Japanese language proficiency are listed.
Benefits
- Tokyo Office location.
- The role is part of a global organization with teams across Japan, India, North America, South America, Europe, China, Korea, Australia, and Africa.
Categories
About Rakuten
Rakuten Group builds e-commerce marketplaces, financial services (credit cards, payments, banking, securities), and digital/communications offerings for consumers and merchants worldwide. It monetizes through transaction fees, financial services income, advertising, and mobile subscriptions; flagship businesses include Rakuten Ichiba, Rakuten Card, and Rakuten Mobile. Founded in 1997 and headquartered in Setagaya, Tokyo, the company is publicly listed on the Tokyo Stock Exchange and operates across many countries and regions.