SRE Systems Engineer (TS/SCI Clearance)
Salesforce5 days ago
Base Salary
$149k - $224k/yr
Responsibilities
- Monitor customer-facing services and respond to Severity 0 and Severity 1 incidents.
- Lead technical reviews and contribute to root cause analyses.
- Automate detection and resolution of recurring production issues to reduce engineering and operations toil.
- Contribute to compliance, resiliency, self-healing, destructive testing, and game day initiatives.
- Partner with and mentor teammates and support team development.
Requirements
- Experience in enterprise-scale internet service engineering or support.
- Strong command-line knowledge of Unix variants, including Red Hat Enterprise Linux.
- Expertise with TCP/IP networking technologies and protocols.
- Experience with incident management and understanding of ITIL service operations in a 24/7 environment.
- Proficiency writing scripts in Python, Go, or similar languages and experience provisioning and operating AWS infrastructure.
- Preferred experience with Chef or Puppet, Jenkins, Bamboo, Spinnaker, and Kubernetes-based applications and services.
- Linux+, Red Hat, or AWS certifications are preferred.
- Must be a U.S. citizen, either U.S.-born or naturalized, without dual citizenship, and agree to complete a U.S. federal Moderate Public Trust Minimum Background Investigation.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Certain roles may be eligible for incentive compensation, equity, and benefits.
Tech Stack
Categories
Site Reliability
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.