1 day ago
Creve Coeur, MO, USAEntry Level / Mid Level
Base Salary
$102k - $140k/yr
Responsibilities
- Troubleshoot, diagnose, and resolve complex production issues across a large distributed healthcare platform.
- Investigate application behavior using SQL, application logs, and monitoring tools, and analyze data issues.
- Debug and diagnose API and SSO integrations.
- Develop code fixes, utilities, automation, and other solutions to improve system reliability and supportability.
- Perform root-cause analysis and identify permanent solutions for recurring production issues.
- Collaborate with software engineering, infrastructure, database, operations, customers, and other technical teams.
- Own production issues from initial investigation through resolution and follow-up.
- Participate in a rotating 24/7 on-call schedule.
Requirements
- 1–3 years of professional software engineering experience.
- Experience developing, debugging, or supporting applications using C# and .NET.
- Working knowledge of SQL for querying and analyzing data during troubleshooting.
- Strong debugging, analytical, problem-solving, communication, and ownership skills.
- Ability to read existing code and trace application behavior across multiple services and system components.
- Ability to work effectively with engineers, business partners, and customers.
- Willingness to participate in a rotating 24/7 on-call schedule.
- Preferred: experience with APIs and service integrations; familiarity with SSO, authentication, authorization, Splunk, LogicMonitor, New Relic, and other monitoring tools.
Benefits
- Primarily hybrid/remote work with candidates generally expected to be within approximately 50 miles of a U.S. office, based on team and business needs.
- Candidates are expected to be located in the St. Louis area and attend on-site training.
- Benefits include a 401(k) plan with employer match, flexible paid time off, holidays, parental leave, life and disability insurance, and medical, dental, vision, and prescription drug coverage.
About Zelis
Zelis builds a connected healthcare payments and pricing platform for U.S. payers, providers, and consumers, offering payment integrity, claims pricing/bill review, electronic payments, and network optimization. It sells software and managed services to health plans, TPAs, and self-insured employers to reduce claims errors and streamline reimbursement. Privately held and headquartered in Boston, it serves over 750 payers, including the top five national health plans, and millions of healthcare professionals and consumers.