7 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Lead customer discovery and define solution requirements.
- Design scalable solutions aligned with customer use cases and technical environments.
- Deliver tailored product demos and communicate technical and business value.
- Build and execute proofs of concept and technical validations.
- Translate customer requirements into architectures, integrations, and configurations.
- Partner with Sales to address technical objections and progress deals.
- Support RFP/RFI responses and contribute to technical proposals.
- Collaborate with Product, Engineering, and Customer Success.
- Enable partners through training, workshops, and joint solution development.
- Develop reusable demo assets, playbooks, and technical documentation.
Requirements
- 5+ years of experience in Solutions Engineering or Sales Engineering in a B2B SaaS environment.
- Strong discovery, qualification, consultative, and solution-design skills.
- Ability to translate use cases into scalable architectures and align technical solutions with customer outcomes.
- Experience delivering compelling demos and technical storytelling to diverse stakeholders.
- Hands-on experience with APIs, integrations, and proofs of concept.
- Understanding of modern SaaS architectures, APIs, and cloud platforms such as AWS, Azure, or GCP.
- Experience with Postman, SQL, and CRM/CX platforms such as Salesforce, Zendesk, or ServiceNow.
- Proficiency in Python or JavaScript/TypeScript is a plus.
- Excellent communication and cross-functional collaboration skills.
- Comfort working in fast-paced and ambiguous environments.
Tech Stack
Categories
Solutions Engineering
About DevRev
DevRev builds Computer, an AI platform for enterprise search, employee service/help desk, and customer support that connects to a company’s existing tools and data. It sells cloud software and APIs to enterprises on a subscription basis, supporting use cases from knowledge retrieval to automated ticket resolution. Founded in 2020 and headquartered in Palo Alto, the company was started by former Nutanix leaders Dheeraj Pandey and Manoj Agarwal and remains privately held.