Customer Success Engineer
Perplexityabout 5 hours ago
London, United KingdomSenior / Staff+
H1B Sponsor
Responsibilities
- Become a technical expert for our API and product offerings.
- Serve as the dedicated technical resource for key API and product customers.
- Partner with internal teams to resolve customer issues and coordinate resources.
- Translate customer issues into scalable solutions with cross-functional teams.
- Build strong relationships with customer leaders to ensure application success.
Requirements
- 7+ years of experience in software engineering or similar roles.
- Excellent proficiency in Python/NodeJS and scalable application development.
- Good knowledge of a Cloud Service Provider like AWS.
- Hands-on experience with Agentic Coding technologies.
- Bachelor’s degree in Computer Science or a related field.
- Proven ability to identify technical pain points in solutions and implementations.