2 months ago
Remote, IndiaStaff+
Responsibilities
- Own the architecture health, failure modes, capacity limits, consistency guarantees, and cross-deployment interactions of a billion-scale distributed system.
- Approve critical-path designs and make architecture decisions across multiple teams.
- Proactively identify and resolve single points of failure, unbounded queues, missing idempotency, thundering herds, and data-loss windows.
- Prototype risky architectural changes, remediate serious incidents, and pair on complex cross-team production issues.
- Design resilience strategies including degradation, backpressure, isolation boundaries, and capacity models for sustained growth.
- Lead design reviews, post-mortems, and reusable engineering patterns for more than 80 engineers.
- Set standards for safe AI-assisted engineering on business-critical systems.
- Build and scale backend services, APIs, data flows, and Vue 3 interfaces for the Threads & Composer experience.
Requirements
- 10+ years of engineering experience with deep hands-on ownership of large-scale distributed systems.
- Direct accountability for production systems through real failures, outages, migrations, and incident response.
- Deep knowledge of queueing and asynchronous architectures, delivery semantics, ordering, backpressure, idempotency, and at-least-once delivery.
- Strong experience with multiple SQL and NoSQL storage engines, consistency models, and large-scale indexing.
- Expert-level experience with Redis or comparable in-memory systems, including failure modes under memory pressure and network partitions.
- Production Kubernetes experience at scale, including resource limits, autoscaling, and node-pool failure behavior.
- Exceptional design communication skills, including technical documents, diagrams, and root-cause analyses.
- Fluency in Node.js and/or Go sufficient to prototype designs and ship critical-path fixes.
- Preferred experience includes GCP-native systems such as Pub/Sub, Cloud Tasks, GKE, and Firestore; AI-agent productivity; taking systems from 0 to 1; and hardening mature systems.
Benefits
- Remote-first work in a global organization operating across 10+ countries.
- Work on high-scale infrastructure supporting more than 1 million businesses and billions of monthly messages and events.
Tech Stack
Categories
About HighLevel
HighLevel builds a white-label, all-in-one marketing and CRM platform for agencies, entrepreneurs, and SMBs, combining lead capture, automation, email/SMS, websites and funnels, payments, and appointment management. Founded in 2018 and headquartered in Dallas, it is privately held and raised $60M in private equity funding in 2024. The subscription SaaS serves customers in 150+ countries and is used by over one million businesses.