Senior Site Reliability Engineer

3 months ago

Delhi, IndiaSenior

Responsibilities

Establish and evolve organization-wide SRE best practices, including reliability principles, error budgets, incident response, postmortems, and operational readiness.
Define and drive observability strategy through SLIs, SLOs, alerting quality, dashboards, and service health indicators.
Design and implement software-driven infrastructure solutions that automate manual processes and reduce operational toil.
Influence priorities and technical decisions across cloud infrastructure, reliability tooling, and platform architecture.
Lead large, ambiguous initiatives from concept through delivery while aligning engineering, security, and product stakeholders.
Improve platform resilience, scalability, performance, and compliance through software, infrastructure, and security expertise.
Identify systemic risks and reliability gaps and lead platform upgrades and architectural improvements.
Improve developer workflows, tooling, and operational maturity in partnership with engineering teams.
Provide technical mentorship, architecture guidance, and design and code reviews.
Document systems and processes and support knowledge sharing across teams.
Mature incident response, escalation practices, and post-incident learning.

Bachelor’s or Master’s degree in Computer Science or equivalent practical experience.
10+ years of experience in site reliability engineering, infrastructure engineering, or platform engineering roles with demonstrated impact at scale.
Expert troubleshooting across application, kernel, and network layers, with deep Linux and operating system expertise.
Advanced networking knowledge including load balancing, proxies, DNS, TCP/IP, NAT, and service-to-service communication.
Experience with Python, Go, Bash, and troubleshooting application stacks such as React.
Experience automating complex operational work and building internal tools in Python or Go.
Deep experience with AWS, GCP, or Azure cloud platforms and production-grade managed services.
Strong Kubernetes and container orchestration expertise, including EKS and Helm.
Experience designing observability systems covering metrics, logging, tracing, dashboards, and alerting.
Understanding of container technologies, security scanning, secrets management, dynamic configuration, microservices architectures, service meshes, and traffic management.
Experience designing and maintaining company-wide infrastructure-as-code codebases using Terraform, Pulumi, CloudFormation, or Ansible.
Ability to balance infrastructure cost, reliability, security, and long-term maintainability.

Opportunity to work on healthcare technology products serving millions of patients.
Highly collaborative, cross-functional environment focused on learning and innovation.
Equal opportunity employer committed to diversity.