Staff, Back-end Engineer (SRE)

Coupang

4 months ago

Seoul, Korea, South

Staff+

H1B Sponsor

Responsibilities

Serve as the primary point responsible for platform reliability and performance of customer-facing services.
Gain deep knowledge of Coupang application workflow and dependencies.
Define and track key performance indicators (KPIs) and service-level objectives (SLOs).
Build incident management processes and automation for fast incident remediation.
Develop best practices for monitoring, alerting, and telemetry systems.
Automate disaster recovery testing, chaos testing, and load testing.
Collaborate with product development teams to ensure scalable and operable designs.
Establish guardrails and automation for deploying production changes.
Participate in a 24x7 rotation for production issue escalations.
Communicate effectively across all levels of the organization.

10+ years of experience in building and operating large scale distributed systems.
Experience with SLO/SLA management and implementation.
Deep knowledge of UNIX/Linux systems and administration.
Demonstrated programming skills in Python, Java, Golang, or Ruby.
Strong problem-solving and analytical skills across systems, network, and code.
Experience with cloud-based GPU infrastructure, including AWS, Azure, or Google Cloud.
Understanding of DevOps and SRE practices, including CI/CD and infrastructure as code.
Experience with containerization and orchestration technologies like Docker and Kubernetes.
Excellent communication and collaboration skills.
Knowledge of open telemetry observability tools such as Prometheus and Grafana.

AWSAzureDatadogDockerGoGoogle Cloud PlatformGrafanaJavaKubernetesLinuxPrometheusPythonRuby