2 months ago
Pune, IndiaMid Level
Responsibilities
- Configure and customize packaged and SaaS applications to meet evolving business requirements.
- Manage application releases and support system stability, compatibility, and performance.
- Collaborate with cross-functional teams to gather requirements and implement application enhancements.
- Monitor application performance and troubleshoot technical issues.
- Document configuration changes and maintain the knowledge base.
- Contribute to team discussions, independently solve work-related problems, and provide guidance to junior team members.
Requirements
- At least 3 years of experience with ServiceNow Software Asset Management (SAM).
- Proficiency in ServiceNow Software Asset Management and experience with ServiceNow configuration and customization.
- Familiarity with APIs and integration techniques.
- Experience or capability working with low-code development environments.
- Understanding of software release management and version control processes.
- Strong problem-solving skills for addressing technical challenges and optimizing system performance.
- 15 years of full-time education is required.
Benefits
- The position is based at the company's Bengaluru office.
Categories
Solutions Engineering
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.