6 days ago
Remote, United StatesSenior
Responsibilities
- Become a subject matter expert on zerohash products, APIs, trading infrastructure, and integration patterns.
- Advise customers throughout the lifecycle from technical evaluation through production launch and scaling.
- Lead technical discovery sessions, architecture discussions, and product demonstrations.
- Advise on REST APIs, FIX connectivity, and trading workflows.
- Troubleshoot integrations across multiple systems and accelerate customers’ time to production.
- Translate customer requirements into actionable feedback for Product and Engineering.
- Partner with Sales and Relationship Managers to drive customer adoption and growth.
Requirements
- Require 3–5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, Technical Account Management, or similar customer-facing technical roles.
- Require experience supporting brokerage, trading, exchange, market infrastructure, or crypto infrastructure products.
- Require experience with the FIX protocol and FIX-based integrations.
- Require strong understanding of APIs, REST, and distributed systems.
- Require experience troubleshooting technical integrations across multiple systems.
- Require familiarity with SQL and at least one scripting language such as Python, JavaScript, or Go.
- Require strong communication and presentation skills and the ability to work with technical and business stakeholders.
- Prefer experience with institutional trading workflows, order management systems, matching engines, market structure, trading infrastructure, brokerages, trading firms, exchanges, or capital markets technology providers.
- Prefer experience with digital-asset infrastructure, custody, settlement, staking, lending, or stablecoin products.
- Prefer experience using AI-assisted tools to accelerate learning, troubleshooting, and execution.
Benefits
- Fully remote role for candidates based in the US and/or Canada.
- Healthcare insurance with roughly 100% of employee premiums covered and a portion of spouse/children premiums covered for U.S. employees.
- Vision and dental insurance for U.S. employees.
- Chance to earn equity.
- Maternity and paternity leave after six months.
- WeWork All Access Membership.
- WFH yearly stipend.
- Learning and development yearly stipend after six months.
Tech Stack
Categories
Solutions Engineering
