Base Salary
$170k - $225k/yr
Responsibilities
- Serve as a solutions or sales engineer, building customer relationships to drive implementation and adoption.
- Design and implement pre-sales solutions, analytics, processes, documentation, and technical infrastructure that accelerate sales and implementation.
- Optimize Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions to improve internal workflows and customer experience.
- Guide customer business and technical teams on SDK and API implementation best practices.
- Triage and resolve technical issues between prospects, customers, and internal teams.
- Work with Solutions Architects and Product to create industry-specific playbooks, mentor customer engineering teams, and share implementation best practices.
- Travel approximately once monthly for strategic customers, company meetings, or industry events.
Requirements
- Bachelor's degree in Computer Science, Data, or equivalent work experience.
- 2–5 years of experience as a sales engineer, solution engineer, solutions architect, support engineer, or equivalent.
- Experience as an early-stage team member or early team builder is highly valued.
- Strong interpersonal and communication skills for building and maintaining customer relationships.
- Demonstrated technical knowledge, use, and troubleshooting skills with APIs.
- Ability to manage multiple projects simultaneously.
- Familiarity with API management tools, SDKs, and demo software such as Coast is a plus.
- Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations, and use cases.
- Technical skills in coding, APIs/SDKs, AI tools such as Claude and Codex, and automation.
Benefits
- Hybrid work arrangement for employees in San Francisco, New York, and Bangalore, with at least 40% in-office attendance (approximately two days per week).
- Remote-friendly approach with flexibility to work remotely.
- Comprehensive health coverage for employees and families.
- Unlimited paid time off.
- Budget for courses, conferences, and certifications.
- Equity, competitive compensation, and top-tier tools and equipment.
- Occasional travel of approximately once monthly for strategic customers, company meetings, or industry events.
Tech Stack
Categories
About Mesh
Founded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and payment service providers to enable seamless digital asset payments and conversions. By unifying these platforms into a single network, Mesh is pioneering a connected and secure ecosystem for digital finance. Hiring at Mesh: We're growing across the US, Europe, India, and LatAm — see open roles at meshpay.com/careers. All applications and interview scheduling run through Greenhouse. Our recruiters will never ask for personal or financial information, contact you from personal phone numbers, or ask you to install software or click links to "complete" an interview. If something outside that process happens, please don't engage and email hr@meshconnect.com.