Automation Engineer, Provisioning & Onboarding
SentinelOne17 days ago
Remote, SlovakiaSenior
Responsibilities
- Expand automation coverage for provisioning and onboarding operations.
- Connect Salesforce, licensing and entitlement platforms, and product consoles so closed orders trigger downstream provisioning automatically.
- Scope requirements and drive integration, access, and tooling initiatives with IT and Engineering.
- Prioritize the automation roadmap based on revenue, SLA, customer impact, and month- or quarter-end needs.
- Support automated tools, scripts, and runbooks; troubleshoot technical blockers in daily provisioning workflows.
- Test and monitor automated pipelines, manage exception and approval routing, and maintain entitlement and compliance controls.
- Build customer migration, conversion, access-revocation, license-reclamation, and instance-closure workflows.
- Document workflows and exceptions and report automation coverage, time saved, and error rates to leadership.
Requirements
- At least 5 years of provisioning automation experience.
- Experience with provisioning or workflow tooling and platforms, including Python, Workato, Make, or similar automation tools.
- Experience with provisioning, entitlement or licensing, order management, sales operations, or customer support operations.
- Ability to convert manual multi-step processes into documented, testable, automated workflows.
- Strong project scoping and prioritization skills, including connecting technical work to revenue and SLA impact.
- Strong organization, attention to detail, communication, collaboration, and ability to meet tight deadlines.
- Preferred experience with Salesforce automation, flows, or integrations.
- Preferred experience in the IT or cybersecurity industry and in SaaS provisioning or onboarding.
- Alignment with SentinelOne's stated core values is preferred.
Benefits
- Salary starting from 3500 EUR per month, with an annual company-performance bonus paid in two installments.
- Restricted Stock Units, Employee Stock Purchase Plan, and performance-based bonus.
- Flexible time off in addition to standard 5 weeks of paid time off, wellness days, and paid short-term sick or nursing leave.
- Gender-neutral parental leave, life and disability insurance, pension contribution, global business travel medical insurance, and Employee Assistance Program.
- Global home office allowance, meal allowance, wellbeing allowance, MultiSport benefit program, and Wellness Coach app.
- Hybrid work in Prague or Brno, or remote work in the Czech Republic or Slovakia; Prague-based employees work from the office at least 2 days per week.
About SentinelOne
SentinelOne builds an AI-driven cybersecurity platform that provides endpoint protection, detection and response, XDR, cloud, and identity security for enterprises. Its Singularity platform is sold as subscription software and managed services to secure laptops, servers, containers, and cloud workloads with automated detection and remediation. Founded in 2013 and headquartered in Mountain View, California, SentinelOne is a public company listed on the NYSE following its 2021 IPO.