Enterprise Architecture Governance – ServiceNow Solution Engineer, AVP
Mitsubishi UFJ Financial Group2 months ago
Jersey City, NJ, USA or Tempe, AZ, USAMid Level / Senior
Base Salary
$111k - $160k/yr
Responsibilities
- Design, build, maintain, and enhance ServiceNow APM solutions for application onboarding, lifecycle management, and compliance tracking.
- Configure and extend APM, CMDB, and CSDM data models, workflows, forms, governance pipelines, and platform automations.
- Develop Business Rules, Client Scripts, Script Includes, Flow Designer automations, REST API integrations, and IntegrationHub solutions.
- Build dashboards and performance analytics for application portfolio visibility, lifecycle tracking, risk insights, and reporting.
- Support enterprise architecture governance processes, including onboarding workflows, architecture review board reviews, stage-gated approvals, application rationalization, and standards compliance.
- Maintain application inventory, ownership, classification, and governance data while supporting audit readiness.
- Identify automation opportunities and use ServiceNow AI, Microsoft Copilot, and Power Platform tools to improve governance processes and decision-making.
- Collaborate with architecture, IAM, risk, control, operations, development, and product stakeholders to gather requirements and drive adoption.
- Translate business needs into technical requirements and user stories, and maintain documentation, reporting artifacts, and data definitions.
Requirements
- 4–6 years of experience in ServiceNow development, application portfolio management, enterprise architecture, or technology governance.
- Hands-on experience delivering end-to-end ServiceNow solutions in regulated or structured-data environments.
- Strong ServiceNow experience with APM, CMDB, scripting, Flow Designer, workflows, reporting, integrations, dashboards, and performance analytics.
- Proficiency in JavaScript; familiarity with SQL or other scripting tools is preferred.
- Understanding of platform governance and SDLC practices, with strong cross-functional collaboration skills.
- Bachelor’s degree in Computer Science or a closely related discipline, or an equivalent combination of formal education and experience.
- ServiceNow CSA or CAD certification is preferred.
- Experience with Power Platform and Microsoft Copilot is preferred.
- Knowledge of TOGAF, ITIL, or CSDM is preferred.
- Experience in financial services or another regulated industry is preferred.
Benefits
- Hybrid schedule requiring four days per week at an MUFG office or client site and one remote day.
- Comprehensive health and wellness benefits, retirement plans, educational assistance, and training programs.
- Income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
- Eligible colleagues may receive discretionary performance-based bonuses or incentive compensation.
Tech Stack
Categories
About Mitsubishi UFJ Financial Group
Mitsubishi UFJ Financial Group is a publicly traded Japanese banking group headquartered in Chiyoda, Tokyo, offering commercial and investment banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing to consumers, corporations, and institutions. It generates revenue from lending interest, transaction fees, and investment services. Formed in 2005 through the merger of Mitsubishi Tokyo Financial Group and UFJ Holdings, MUFG operates globally across the Americas, EMEA, and Asia-Pacific markets.