1 day ago
Base Salary
$99k - $183k/yr
Responsibilities
- Conduct customer discovery and needs analysis for software solution opportunities in partnership with Account Managers.
- Prepare and deliver tailored technical presentations, software demonstrations, and sales discussions.
- Explain Elsevier product value propositions and respond to technical customer questions.
- Lead technical portions of tender requirements and responses in coordination with the tender team.
- Design software solutions and proposals aligned with customer needs, promised functionality, and success metrics.
- Document customer requirements and opportunity information in CRM.
- Collaborate with Product and Marketing on use cases, value propositions, product roadmaps, and client endorsements.
- Support implementation and post-installation activities by handing off customer needs to Implementation and Customer Success teams.
- Help generate referrals and reference customers through strong customer relationships.
Requirements
- Bachelor’s degree in computer science, software engineering, management information systems, or a similar field.
- At least five years of sales experience as a Solution Engineer, Pre-Sales Consultant, or in a similar role.
- Extensive experience selling, servicing, and implementing software systems.
- Proven experience with complex consultative solution sales.
- Excellent software demonstration, presentation, analytical, communication, and relationship-building skills.
- Ability to create big-picture software solutions and present ideas in a clean, user-friendly way.
- Fluent English.
- SaaS experience is preferred.
- Publishing expertise and experience with publishing systems and workflows are preferred.
- Experience working in an international matrixed organization is preferred.
- Strong attention to detail.
Benefits
- Home-based position in Ohio, with geographic differentials potentially applying by location.
- Country-specific benefits are available.
- Application deadline is November 27, 2026.
- Accessibility accommodations are available through the Applicant Request Support Form or by contacting the provided support number.
Categories
Solutions Engineering
About Elsevier
Elsevier builds scientific and medical information products and analytics platforms for researchers, clinicians, and educators. Its portfolio includes journals and databases such as The Lancet, Cell, ScienceDirect, Scopus, and ClinicalKey, sold primarily via institutional subscriptions, licensing, and open-access publishing fees. Founded in 1880 and headquartered in Amsterdam, Elsevier operates as a business of RELX, serving universities, hospitals, corporations, and government research agencies worldwide.