2 hours ago
Remote, United StatesMid Level
H1B sponsor
Responsibilities
- Serve as the technical counterpart on pre-sale deals by qualifying opportunities, understanding integration requirements, and identifying product gaps.
- Own technical design during proof-of-concept phases, including requirements, blockers, testing, and result interpretation.
- Coordinate payer list matching and insurance discovery batch tests for customers.
- Drive customer ramp-up to expected transaction volume by building migration plans, tracking volume, and resolving processing errors.
- Create feature overviews, positioning materials, talk tracks, demos, best-practice documentation, and qualification criteria for customer-facing teams.
- Represent customer needs to Product by defining problems, shaping requirements, and co-owning a customer-driven feature backlog.
Requirements
- Experience using and integrating APIs.
- Familiarity with data formats and standards such as JSON, X12, and other flat-file formats.
- Experience in customer-facing technical roles with the ability to establish credibility and understand customer needs.
- Ability to proactively manage customers, multiple open workstreams, and urgent responses.
- Product mindset and ability to articulate product gaps and customer requirements to engineering and product teams.
- Revenue cycle management subject matter expertise or willingness to learn; experience with an RCM company is a bonus.
Categories
Solutions Engineering
About Stedi
Stedi builds an API-first healthcare clearinghouse that lets software teams run eligibility checks, submit claims, and process remittances across thousands of payers without handling X12 EDI directly. It sells SaaS APIs and connectivity to healthcare technology companies, providers, and intermediaries. Founded in 2017 and headquartered in New York, the company focuses on HIPAA-compliant transactions and modern integrations alongside traditional real-time and batch EDI workflows.