Base Salary
$267k - $297k/yr
Responsibilities
- Own agentic architecture covering planning and execution loops, long-term memory, persona and voice, knowledge routing, and policy enforcement.
- Ship production systems handling millions of conversations with SLOs, fallbacks, canaries, graceful degradation, and human handoff.
- Build retrieval and reasoning pipelines that search multiple knowledge sources, apply policy-driven tools, and invoke structured workflows.
- Develop offline rubrics, simulated scenarios, safety tests, cost and latency suites, and LLM-as-judge evaluations with human review.
- Drive automation, localization, policy alignment, and rollout strategy with Product, Design, and Operations.
- Mentor and provide technical leadership to multiple engineering pods and coach senior engineers.
Requirements
- 10+ years building production ML or AI systems and 4+ years leading complex ML initiatives end-to-end.
- Deep expertise in LLM-driven systems, including inference optimization, prompt or program design, fine-tuning, distillation, LoRA, safety guardrails, and evaluations.
- Strong Python software engineering plus proficiency in at least one of Go, Java, or C++.
- Hands-on experience with microservices, gRPC or HTTP, cloud infrastructure, containers, CI/CD, and real-time telemetry or observability.
- Experience owning high-availability services, including SLO/SLA design, incident response, on-call leadership, and postmortems.
- Track record of shipping customer-facing intelligent experiences with measurable impact through A/B testing and metrics.
- Preferred experience with production agentic architectures, RAG, large-scale support automation, multilingual NLU/NLG, hallucination mitigation, safety red-teaming, privacy-by-design, experiment frameworks, feature flags, canary rollouts, and kill switches.
Benefits
- Eligible full-time employees may participate in Uber's bonus program, equity awards, other compensation, a 401(k) plan, and various benefits.
- Base salary is listed for San Francisco and Sunnyvale, California roles.
Categories
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.