ServiceNow Senior Developer
Ernst and Young2 months ago
Taguig City, PhilippinesSenior
Responsibilities
- Configure and customize ServiceNow, including workflows, UI actions, client scripts, and business rules.
- Build service request fulfillment workflows from customer requirements.
- Automate tasks and business processes using ServiceNow scripting, Orchestration, web services, and SOAP calls.
- Integrate ServiceNow with internal and external applications and systems.
- Gather business requirements, produce technical specifications, and deliver products or releases.
- Load, manipulate, and maintain data between ServiceNow and other systems.
- Create dashboards, home pages, performance analytics data collectors, and reports.
- Analyze user stories and procedures to improve system capabilities and automate workflows.
- Perform system and integration testing using sample and live data.
Requirements
- A college degree in a related technology field such as Computer, Engineering, or Science, or comparable job experience.
- Approximately 3–5 years of development experience with progressively complex responsibilities.
- Hands-on ServiceNow implementation experience, including end-to-end project implementation.
- Experience with authentication protocols and integrations such as Active Directory, LDAP, SiteMinder federation, and Azure.
- Proficiency with JavaScript, HTML, AngularJS, and web design practices.
- Service Portal implementation experience.
- Implementation experience with ServiceNow applications or modules such as HR, GRC, SecOps, CSM, PPM, APM, or ITOM, or with custom applications.
- Preferred experience with Performance Analytics, GRC, SDLC, TFS, JIRA, or equivalent story-management tools.
- ServiceNow certification and ITIL Foundations certification are preferred.
- Knowledge of ServiceNow latest-version features and digital technologies such as machine learning, AI, IoT, and blockchain is preferred.
Benefits
- Training, education, coaching, and feedback to support professional development.
- Individual progression planning, opportunities to develop new skills, and career advancement.
- Opportunities to work with global EY ServiceNow practices and multidisciplinary teams.
- Freedom and flexibility to manage the role in a way that suits the employee.
Tech Stack
Categories
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.