10 months ago
Responsibilities
- Partner with Account Executives to lead technical discovery, qualify opportunities, and map customer requirements to Pulse capabilities.
- Design end-to-end solutions that account for customer systems, data flows, infrastructure, integrations, and constraints.
- Create architecture diagrams and solution designs that support buying decisions and guide implementation.
- Lead proofs-of-concept and technical evaluations, defining success criteria and connecting outcomes to business value.
- Deliver tailored technical demonstrations, handle objections, and build trust with technical and business stakeholders.
- Own documented handoffs to implementation and deployment teams.
- Represent the technical voice of the customer to product and engineering teams.
Requirements
- At least 3 years of experience in a customer-facing technical role such as solutions engineering, sales engineering, pre-sales, solution architecture, or technical consulting.
- Ability to lead technical discovery and map customer requirements to product capabilities using value-based and solution-selling methods.
- Experience designing end-to-end solutions and creating architecture diagrams for existing systems, data flows, and infrastructure.
- Experience running proofs-of-concept and technical evaluations with measurable success criteria and business outcomes.
- Strong working knowledge of APIs, integrations, and modern cloud and data infrastructure.
- Proficiency in Python or a similar programming language for prototyping, demonstrations, and technical validation.
- Strong presentation and communication skills, including the ability to build trust with technical and business buyers and handle objections.
- Track record of ownership and close partnership with Account Executives to advance deals.
- Familiarity with document processing, OCR, NLP, computer vision, or ML platforms is preferred.
- Experience selling into regulated industries such as finance, healthcare, insurance, or legal is preferred.
- Working knowledge of Kubernetes, Docker, or AWS, GCP, or Azure is preferred.
- Background in data infrastructure or enterprise SaaS is preferred.
Benefits
- Five days per week in the San Francisco office.
- Competitive base salary, equity, and performance-based bonus.
- Relocation assistance for Bay Area moves.
- Daily meal stipend.
- Medical, vision, and dental coverage.
Categories
Solutions Engineering
About Pulse
UOW Pulse Ltd. is a not-for-profit that delivers student services and campus operations for the University of Wollongong. It operates UniActive (fitness), UniBar and campus dining, UniShop and Village Grocer (retail), KidsUni (childcare), events and clubs, and manages campus tenancies, funded by memberships and commercial revenue reinvested into student life. Founded in 1977, it is headquartered in Gwynneville, NSW.