9 months ago
Responsibilities
- Partner with Account Executives to lead technical discovery, qualify opportunities, and map customer requirements to Pulse capabilities.
- Design end-to-end solutions that account for customer systems, data flows, infrastructure, integrations, and constraints.
- Create architecture diagrams and solution designs that support buying decisions and guide implementation.
- Lead proofs-of-concept and technical evaluations, defining success criteria and connecting outcomes to business value.
- Deliver tailored technical demonstrations, handle objections, and build trust with technical and business stakeholders.
- Own documented handoffs to implementation and deployment teams.
- Represent the technical voice of the customer to product and engineering teams.
Requirements
- At least 3 years of experience in a customer-facing technical role such as solutions engineering, sales engineering, pre-sales, solution architecture, or technical consulting.
- Ability to lead technical discovery and map customer requirements to product capabilities using value-based and solution-selling methods.
- Experience designing end-to-end solutions and creating architecture diagrams for existing systems, data flows, and infrastructure.
- Experience running proofs-of-concept and technical evaluations with measurable success criteria and business outcomes.
- Strong working knowledge of APIs, integrations, and modern cloud and data infrastructure.
- Proficiency in Python or a similar programming language for prototyping, demonstrations, and technical validation.
- Strong presentation and communication skills, including the ability to build trust with technical and business buyers and handle objections.
- Track record of ownership and close partnership with Account Executives to advance deals.
- Familiarity with document processing, OCR, NLP, computer vision, or ML platforms is preferred.
- Experience selling into regulated industries such as finance, healthcare, insurance, or legal is preferred.
- Working knowledge of Kubernetes, Docker, or AWS, GCP, or Azure is preferred.
- Background in data infrastructure or enterprise SaaS is preferred.
Benefits
- Five days per week in the San Francisco office.
- Competitive base salary, equity, and performance-based bonus.
- Relocation assistance for Bay Area moves.
- Daily meal stipend.
- Medical, vision, and dental coverage.
Categories
Solutions Engineering
