Senior Systems Support Engineer

ThoughtWorks

about 1 month ago

Ho Chi Minh City, Vietnam

Senior / Mid Level

H1B Sponsor

Responsibilities

Utilize incident management processes and tools to generate reports and take corrective actions.
Debug complex application systems to resolve business-impacting issues.
Follow best practices to enhance operational efficiencies and system stability.
Implement continuous delivery practices to support and deliver high-quality software.
Leverage logging techniques for monitoring and identifying root causes of incidents.
Use DevOps tools and practices for software deployment and operation.
Mentor less experienced peers through technical knowledge and leadership.
Apply the latest technology trends to address client problems.

Solid experience with C# / .NET Framework and .NET 5 & 6 for API and integration layers.
Experience with relational databases like MS SQL Server and willingness to learn niche platforms.
Understanding of AWS services such as EC2, Beanstalk, CloudWatch, and S3.
Proficiency in scripting languages like PowerShell, Python, or VBScript for automation.
Strong debugging and triaging skills for troubleshooting code in various architectures.
Familiarity with monitoring tools like Datadog, SumoLogic, or AWS CloudWatch.
Experience or willingness to work with legacy languages is a plus.
Good communication skills and a presence in the external tech community.

Career development supported by interactive tools and numerous development programs.
A dynamic and inclusive community that values collaboration and continuous learning.

AWSC#DatadogDelphiMicrosoft SQL ServerPowerShellPythonRubyTeamCity