2 months ago
Base Salary
$208k - $274k/yr
Responsibilities
- Expand reliability standards and operational tooling across product engineering.
- Architect and manage SLO and error-budget programs.
- Drive adoption of progressive delivery, automated safety gates, and rollback infrastructure.
- Guide product teams on production readiness, observability, incident response, and deployment health.
- Partner with Platform and Infrastructure teams to build intuitive self-service platform features.
- Direct critical incident response and ensure post-mortem actions produce lasting platform improvements.
- Scale reliability safeguards for increased code-change volume from AI-assisted development.
Requirements
- More than 8 years of professional experience in backend systems, SRE, or platform engineering roles.
- Proven experience designing reliability programs such as service maturity models or SLI frameworks with cross-team adoption.
- Direct experience building or operating canary rollout systems, metric-gated analysis, or automated rollback infrastructure.
- Technical proficiency in software development, preferably with Go or similar systems languages.
- Ability to influence engineering culture and drive organizational change without formal authority.
- Strong technical judgment in high-stakes production scenarios.
- Exposure to Kubernetes, service mesh technologies, Prometheus, or ArgoCD is preferred.
Benefits
- Comprehensive medical, dental, vision, and 401(k) benefits.
- Equity and/or commission may be provided depending on the position offered.
- Pay and benefits are subject to change according to applicable compensation or benefit plans.
Tech Stack
Categories
DevOpsSite Reliability
About Plaid
Plaid builds APIs and SDKs that let developers and financial institutions connect consumer bank and investment accounts, verify ownership, retrieve transactions, assess income/liabilities, fight fraud, and move money (e.g., ACH/transfer). It sells usage-based access to products like Link, Auth, Transactions, Identity, Income, Liabilities, and Payments. Founded in 2013 and headquartered in San Francisco, Plaid’s network spans 12,000+ financial institutions across the US, Canada, the UK, and Europe, with customers including Venmo, SoFi, and Betterment.