18 hours ago
Base Salary
$209k - $313k/yr
Responsibilities
- Co-build production integrations, prototypes, and agents with customer engineering teams in fixed-time engagements.
- Design and ship production agents and multi-agent workflows using tool and function calling, sub-agents, orchestration, MCP servers and clients, context engineering, and retrieval.
- Integrate Zuora with customer metering, entitlement, ERP, CRM, finance, and other external systems.
- Build AI-monetization integrations involving usage and AI-credit metering, credit wallets, drawdown, billing, and revenue flows.
- Take Zuora AI agents into initial customer deployments and extend the platform for new use cases.
- Build evaluation harnesses and golden datasets, establish acceptance thresholds, and run evaluations in CI.
- Implement security controls, guardrails, approval gates, least-privilege access, segregation of duties, tracing, logging, and auditability.
- Use AI coding agents such as Claude Code and Cursor while reviewing their output with production rigor.
- Document product gaps, engagement outcomes, reusable components, specifications, runbooks, and handoff materials.
- Hold the post-launch warranty window, upskill customer teams, and hand off systems to their named maintainers.
Requirements
- 5+ years of professional software engineering experience, including customer-facing delivery or startup engineering.
- Demonstrated experience shipping a product, integration, agent, or tool used by real people.
- Strong integration and API engineering experience with production code against external or partner systems.
- Proficiency with Python or TypeScript; Java is a plus; experience with REST, webhooks, event-driven patterns, and solid SQL.
- Experience taking code to production, including security review, observability, and on-call readiness.
- Hands-on experience building production LLM applications or agents using tool calling, retrieval, and prompt engineering, and evaluating their output.
- Ability to deliver quickly in weeks to months, communicate technical trade-offs to engineers, finance users, and architects, and operate effectively under ambiguity.
- Strong ownership, customer-facing communication, persistence, curiosity, documentation, and collaboration skills.
- Preferred experience with founder or early-team environments, AI monetization, agentic product development, quote-to-cash, subscription billing, usage-based pricing, payments, or monetization platforms.
- Preferred experience with ERP, CRM, or finance integrations such as NetSuite, SAP, Salesforce, or Workday, and familiarity with SOX or IT general controls.
- Ability to demonstrate a deep-dive walkthrough of something built, including use of AI tools and decisions about delegation and output verification.
Benefits
- Competitive compensation, variable bonus, performance-based rewards, and retirement programs.
- Medical, dental, and vision insurance.
- Flexible paid time off, paid holidays, wellness days, and a company-wide year-end break.
- Paid parental leave, including fully paid leave for eligible employees subject to local policy.
- Learning and development stipend.
- Volunteer opportunities and charitable donation matching where available.
- Mental wellbeing resources and support.
- Benefits may vary by country and location; specific details are shared during the interview process.
Tech Stack
Categories
Forward Deployed
About Zuora
Zuora builds subscription management and monetization software—billing, payments, revenue recognition, and analytics—for companies with recurring or usage-based offerings. It sells a multi-product SaaS platform and APIs to launch products, automate invoicing and collections, and close the books. Founded in 2007 and headquartered in Redwood City, California, the company was acquired by Silver Lake in 2024 after previously trading on the NYSE.