Dynamics Admin/Developer
W. R. Berkley Corporation3 days ago
Urbandale, IA, USAMid Level
Responsibilities
- Gather, analyze, document, and validate business and technical requirements with Operating Units and stakeholders.
- Configure, administer, maintain, and continuously improve Microsoft Dynamics 365 and Power Platform solutions.
- Configure entities, tables, forms, views, dashboards, model-driven applications, business rules, workflows, and security roles.
- Manage user access, role assignments, security configurations, environments, application lifecycle management, and releases.
- Design, develop, test, and deploy custom Dynamics and Power Platform functionality using established standards.
- Support solution design, integrations, APIs, authentication, data synchronization, code reviews, and technical design sessions.
- Create and manage functional specifications, technical documentation, process flows, user stories, acceptance criteria, data mappings, and workflow diagrams.
- Create and execute test plans, test cases, test scripts, QA, regression testing, and user acceptance testing.
- Collaborate with Product Management and business stakeholders on feature prioritization, sprint planning, backlog grooming, reviews, and retrospectives.
- Support release planning, deployment validation, production verification, application support rotations, and issue resolution.
- Monitor system health, performance, and adoption and recommend platform enhancements and optimization opportunities.
- Design, execute, and analyze A/B tests or similar experiments to improve user experience and business outcomes.
Requirements
- At least 3 years of experience administering, configuring, and developing Microsoft Dynamics CE Sales applications.
- Experience with Microsoft Dataverse and the Power Platform.
- Experience developing custom solutions with C#, JavaScript, Power Apps, and Power Automate.
- Understanding of Dynamics 365 security models, business units, teams, roles, and solution management.
- Experience gathering requirements and translating business needs into technical solutions.
- Experience creating process, technical, data mapping, and workflow documentation.
- Knowledge of REST APIs, web services, integrations, and data synchronization concepts.
- Experience troubleshooting application, integration, and data-related issues.
- Experience with Agile methodologies and software development lifecycle practices.
- Strong analytical, problem-solving, organizational, written communication, and verbal communication skills.
- Ability to collaborate with technical and non-technical stakeholders and manage multiple priorities.
- Bachelor’s degree; all degrees and majors are considered.
- Preferred experience includes Dynamics 365 Customer Service, Marketing Customer Insights, Azure services and integrations, Power BI reporting and analytics, DevOps, CI/CD pipelines, ALM, and enterprise CRM support.
- Microsoft Dynamics 365, Power Platform, or Azure certifications and insurance industry experience are preferred.
Tech Stack
Categories
About W. R. Berkley Corporation
W. R. Berkley Corporation is a public insurance holding company that sells commercial property‑casualty coverage and insurance‑related services to businesses. Its operating units focus on primary insurance, reinsurance, and monoline excess products tailored to industry niches and regional markets. Founded in 1967 and headquartered in Greenwich, Connecticut, the company trades on the NYSE (WRB) and operates worldwide; subsidiaries include Berkley Technology Services, which supports core systems for its insurance businesses.