Engineer II, Systems Reliability Engineering
Levi Strauss & Co3 days ago
Henderson, NV, USAMid Level
Responsibilities
- Lead high-impact incident response efforts and coordinate technical teams and recovery activities.
- Own root cause analysis, corrective action planning, and long-term remediation for recurring or high-severity production issues.
- Improve monitoring, observability, operational health indicators, runbooks, release validation, and deployment readiness.
- Partner with engineering, operations, vendors, cybersecurity, infrastructure teams, and third-party logistics providers to improve reliability and resilience.
- Coach engineers and support teams on troubleshooting, operational excellence, and effective use of AI-enabled tools.
- Support peak readiness, command center operations, 3PL transitions, major incidents, upgrades, rollouts, and business continuity activities.
Requirements
- 6+ years of experience in systems reliability engineering, application support, platform operations, production support, or enterprise logistics technology environments.
- Experience leading major incident response, coordinating cross-functional recovery efforts, and driving operational improvements for business-critical systems.
- Strong troubleshooting expertise across applications, integrations, databases, monitoring platforms, and operational technologies.
- Advanced SQL, observability, release validation, and root cause analysis experience.
- Experience with Manhattan WMS, Manhattan Active WMS, Manhattan TMS, Centiro TMS, Manhattan LMS, UKG WFM, MuleSoft, Talend, SAP AFS, SAP S/4HANA, ServiceNow, Microsoft Power BI, Tableau, Manhattan SCI, SQL Server, Oracle, Snowflake, or comparable enterprise platforms.
- Experience with observability platforms, log analytics, application performance monitoring, API management, Linux, Microsoft Azure, warehouse automation, WCS integrations, and high-volume global distribution center operations.
- Experience supporting warehouse, transportation, supply chain, or enterprise platforms, including vendor coordination and operational readiness activities.
Benefits
- Full-time position located in Henderson, Nevada, USA.
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.