Site Reliability Engineer - Retail Pharmacy
CVS Health1 day ago
Base Salary
$93k - $204k/yr
Responsibilities
- Develop proactive monitoring, alerting, and dashboarding strategies for retail and pharmacy platforms.
- Define and improve SLIs, SLOs, SLAs, and error budgets for critical services.
- Lead major incident response, recovery, root cause analysis, and post-incident reviews.
- Drive automation, resiliency, performance tuning, capacity planning, and operational toil reduction.
- Support Kubernetes, OpenShift, containerized workloads, cloud-native services, and microservices across hybrid cloud environments.
- Validate deployments, support production operations, and participate in on-call rotations for edge platforms.
- Collaborate with application development, infrastructure, observability, store operations, and engineering teams.
Requirements
- 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Infrastructure Engineering, or related technology roles.
- 3+ years of experience delivering and supporting large-scale distributed systems using reliability and resiliency concepts.
- 2+ years of experience with programming languages such as Java, Python, Go, or JavaScript.
- 2+ years of experience with AWS, Microsoft Azure, or Google Cloud Platform.
- Hands-on experience with Kubernetes, OpenShift, Docker, Rancher, and containerized workloads.
- Experience implementing and supporting CI/CD pipelines with GitHub, Bitbucket, Jenkins, GitLab, or similar platforms.
- Experience with observability tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, and OpenTelemetry.
- Strong scripting and automation skills using Shell, Python, PowerShell, or equivalent technologies.
- Experience with microservices-based and cloud-native architectures, incident management, problem management, change management, and ITIL-based practices.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- Preferred qualifications include retail, pharmacy, healthcare, or edge-computing experience; SLO, SLA, and error-budget expertise; distributed tracing knowledge; platform modernization experience; and relevant AWS, Kubernetes, Google SRE, or cloud certifications.
Benefits
- Full-time position with an anticipated schedule of 40 hours per week.
- Requires working shifts and weekends, with compensatory time off provided on weekdays.
- Comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.
- Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.
- Anticipated application window close date: 10/30/2026.
Tech Stack
AWSAzureDatadogDockerGoGoogle Cloud PlatformGrafanaJavaJavaScriptJenkinsKubernetesOpenShiftPowerShellPrometheusPythonRancherSplunk
Categories
Site Reliability
About CVS Health
CVS Health is a U.S. health care company that operates thousands of retail pharmacies, runs the CVS Caremark pharmacy benefits manager, and owns the Aetna health insurance business. It sells prescriptions, retail health goods, and insurance plans, and provides primary and urgent care through MinuteClinic and other services for consumers, employers, and government programs. Founded in 1963 and headquartered in Woonsocket, Rhode Island, it is a public company traded on the NYSE.