ServiceNow Solutions Architect
RSM International27 days ago
San Salvador, El SalvadorStaff+
Responsibilities
- Design end-to-end ServiceNow solutions aligned with business requirements, platform standards, and enterprise architecture direction.
- Partner with stakeholders, product owners, and business analysts to refine requirements and connect solutions to measurable business outcomes.
- Provide technical leadership, design patterns, and best-practice guidance to delivery teams while minimizing customization.
- Evaluate solution impacts, feasibility, risks, and alignment with platform and enterprise standards.
- Guide ServiceNow integrations, data models, CMDB/CSDM alignment, reporting, security, risk, and regulatory compliance.
- Support delivery teams through design reviews, workshops, testing, continuous improvement, and escalation support.
Requirements
- Bachelor’s degree or equivalent work experience.
- Experience with the ServiceNow platform and ServiceNow Domain Separation.
- Demonstrated experience designing and delivering enterprise ServiceNow solutions.
- Strong understanding of ServiceNow applications, integrations, data models, and security concepts.
- Agile delivery experience.
- Preferred: ServiceNow Certified Technical Architect or advanced ServiceNow certifications.
- Preferred: experience across multiple ServiceNow products or domains, enterprise architecture frameworks, and large-scale, multi-instance, or regulated environments.
- Preferred: strong communication, facilitation, and stakeholder engagement skills.
- At least one ServiceNow Certified Implementation Specialist certification: CIS-ITSM, CIS-CSM, CIS-HRSD, or CIS-SPM.
Benefits
- Competitive benefits and compensation package.
- Flexible scheduling to help employees balance personal and professional demands while serving clients.
- Equal opportunity and reasonable accommodation for applicants with disabilities.
Categories
Solutions Engineering
About RSM International
RSM International is a global network of independent firms providing audit, tax, and consulting services to middle‑market and growth enterprises. Member firms deliver offerings such as assurance, risk and cyber advisory, transaction support, outsourcing, and IFRS/GAAP accounting, while the network supplies common standards, tools, and branding. Founded in 1964 and headquartered in London, it coordinates practices across many countries to serve privately held, public, and public‑sector organizations.