Sr. Site Reliability Engineer
Clearwater Analytics2 months ago
Boise, ID, USASenior
Responsibilities
- Design, build, and maintain highly available, scalable, and reliable production systems.
- Define and manage SLIs, SLOs, and SLAs to improve system reliability.
- Automate infrastructure provisioning and operations with Terraform and Infrastructure as Code.
- Operate and manage cloud-native platforms, including Amazon EKS.
- Implement and maintain monitoring, logging, and alerting with Prometheus, Grafana, Dynatrace, and OpenSearch.
- Lead incident management, on-call support, production troubleshooting, and root cause analysis.
- Build and maintain prompts, integrations, and guardrails for AI-assisted incident triage and RCA.
- Improve reliability through automation, self-healing mechanisms, and performance tuning.
- Collaborate with development teams on application reliability, scalability, and deployment processes.
- Build and maintain CI/CD pipelines using GitLab CI, Jenkins, or GitHub Actions.
- Perform capacity planning and infrastructure and service cost optimization.
- Ensure security, compliance, and best practices across infrastructure and applications.
Requirements
- Bachelor’s degree in computer science or a related field, or equivalent practical experience.
- At least 7 years of experience in Site Reliability Engineering or Platform Engineering.
- Proven ownership of incident management, on-call support, and root cause analysis for production systems.
- Strong expertise in Terraform and Infrastructure as Code, with hands-on AWS and EKS experience.
- Strong understanding of monitoring, logging, and observability using Prometheus, Grafana, Dynatrace, and OpenSearch.
- Proficiency in Python, Java, Go, or Bash.
- Experience with Agile development and CI/CD pipelines using GitLab CI, Jenkins, or GitHub Actions.
- Strong problem-solving, documentation, communication, and high-pressure production troubleshooting skills.
- Experience with autoscaling, performance tuning, and cost optimization.
- Familiarity with AI-assisted automation tools and demonstrated use of them to reduce toil and improve reliability.
- Preferred experience with Docker and Linux administration.
- Preferred familiarity with Maven, Gradle, npm, Cognito, WAF, Elasticsearch, SNS, SQS, S3, Systems Manager, RDS, MySQL, and SQL Server.
- Cloud or Kubernetes certifications are preferred.
Tech Stack
Categories
Site Reliability
About Clearwater Analytics
Clearwater Analytics builds a SaaS platform for investment accounting, reconciliation, performance, compliance, and risk reporting used by insurers, asset managers, banks, corporations, and governments. It aggregates and normalizes market and trade data and offers front‑office tools (Beacon) that give portfolio teams real‑time visibility into positions. Founded in 2004 and headquartered in Boise, Idaho, the company is publicly traded on the NYSE (ticker: CWAN).