Service Delivery Center - Senior ServiceNow Developer
Ernst and Young1 day ago
Base Salary
$67k - $137k/yr
Responsibilities
- Design and deliver ServiceNow solutions across multiple application areas, including ITSM, ITOM, Asset Management, SPM, IRM, Security Operations, HR Service Delivery, and Customer Service Management.
- Develop custom ServiceNow applications, workflows, business rules, client scripts, and integrations using JavaScript and Glide.
- Own platform architecture decisions related to scalability, performance, security, and ServiceNow best practices.
- Design and implement integrations between ServiceNow and third-party enterprise systems using REST and SOAP APIs.
- Partner with technical and business stakeholders to translate requirements into technical solutions.
- Support complex issues, mentor team members, promote platform standards, and act as a ServiceNow subject matter expert.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- Five or more years of hands-on ServiceNow development experience in large or complex enterprise environments.
- Strong expertise in ServiceNow platform architecture, business rules, client scripts, workflows, and UI policies.
- Proven experience integrating ServiceNow with external systems using REST and SOAP APIs.
- Experience working in Agile or Scrum delivery environments.
- Strong communication skills with technical and non-technical stakeholders.
- ServiceNow Certified System Administrator certification is required.
- ServiceNow Certified Application Developer certification is required.
- Experience with industry-specific or regulatory requirements, automation, orchestration, or AI-enabled ServiceNow capabilities is preferred.
- Experience mentoring junior developers or setting development standards is preferred.
- ServiceNow Certified Implementation Specialist certification in one or more modules and additional ServiceNow certifications are preferred or nice to have.
Benefits
- Base salary for applicable all-other U.S. office locations, including Sacramento, is $67,000 to $136,800.
- Medical and dental coverage, pension and 401(k) plans, and paid time off are provided.
- Benefits include flexible vacation, EY-paid holidays, winter and summer breaks, personal and family care leave, and other leaves of absence.
- The position is listed in San Antonio, Dallas, and Alpharetta, and applications are accepted on an ongoing basis.
Tech Stack
JavaScriptSOAP
Categories
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.