Crunchyroll, LLC

Staff Site Reliability Engineer

Crunchyroll, LLC
Apply
10 hours ago

Base Salary

$233k - $292k/yr

Responsibilities

  • Define and improve platform reliability, availability, performance, SLIs, SLOs, and error budgets.
  • Lead incident management, root cause analysis, postmortems, service ownership, and operational excellence practices.
  • Build monitoring, logging, tracing, alerting, automation, self-service, and self-healing capabilities.
  • Design and optimize cloud-native infrastructure, infrastructure as code, deployment automation, platform scalability, and capacity planning.
  • Develop and validate disaster recovery, backup, resilience, and business continuity strategies.
  • Own vulnerability triage and remediation across infrastructure, platforms, containers, and applications.
  • Support penetration-testing scoping and remediate resulting security findings.
  • Implement secure cloud, container, and Kubernetes environments using least privilege, defense in depth, and Zero Trust principles.
  • Collaborate cross-functionally, influence architecture, drive reliability and security initiatives, and mentor engineers.

Requirements

  • 12+ years of experience in Site Reliability Engineering, Platform Engineering, Infrastructure Engineering, or related disciplines operating and scaling production-critical systems.
  • Deep expertise in Kubernetes and GCP, including designing, deploying, and operating highly available cloud-native platforms.
  • Strong infrastructure as code experience, preferably with Terraform.
  • Experience with Linux systems administration, networking, distributed systems, and complex production troubleshooting.
  • Proficiency in one or more of Go, Python, Java, or Shell for automation and platform engineering.
  • Hands-on experience with Prometheus, Grafana, OpenTelemetry, Datadog, or equivalent observability solutions.
  • Expertise in incident management, service reliability, capacity planning, performance optimization, SLIs, SLOs, and error budgets.
  • Understanding of cloud and platform security, container security, Kubernetes security, vulnerability management, and secure infrastructure operations.
  • Knowledge of OWASP Top 10, Identity and Access Management, secrets management, Secure Software Development Lifecycle, and security-by-design principles is preferred.
  • Strong collaboration, communication, technical leadership, architectural influence, cross-functional initiative leadership, and mentoring skills.

Benefits

  • Compensation package including salary and annual performance bonus potential.
  • Flexible time off policies.
  • Medical, dental, vision, short-term disability, long-term disability, and life insurance.
  • Health Savings Account and health care and dependent care Flexible Spending Account programs.
  • 401(k) plan with employer match.
  • Employer-paid commuter benefit.
  • New-parent support program.
  • Pet insurance and some pet-friendly offices.
  • The posting is associated with a hybrid work arrangement.

Categories

DevOpsSite Reliability
Crunchyroll, LLC

About Crunchyroll, LLC

1,001-5,000 employees

Crunchyroll, LLC runs a global anime-focused streaming service with subscription and ad-supported tiers, plus manga, games, theatrical releases, and an e-commerce store for merchandise. It serves fans in 200+ countries and territories and monetizes through subscriptions, advertising, and retail. Founded in 2006 and headquartered in Los Angeles, it is owned by Sony through a joint venture between Sony Pictures Entertainment and Aniplex.

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