Sr Software Engineer, AI Agent Platform
Motorola Solutions2 months ago
Remote, United StatesSenior
Base Salary
$140k - $160k/yr
Responsibilities
- Lead the design and operation of real-time voice AI systems supporting 911 telecommunicators.
- Solve complex problems involving low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows.
- Define engineering standards for reliability, availability, security, performance, testing, and observability.
- Translate customer and operational problems into technical strategy in partnership with product, design, and operations leaders.
- Mentor engineers through technical reviews, design feedback, and pairing.
- Build evaluation, testing, and observability frameworks for AI-assisted systems.
- Lead incident response and post-incident reviews while maintaining runbook quality and on-call health.
- Represent engineering in technical discussions with public safety customers, partners, and Motorola Solutions stakeholders.
Requirements
- At least 5 years of experience in real-time communication systems.
- Deep expertise in Speech-to-Text, Text-to-Speech, Voice Activity Detection, and production LLM, agentic, or RAG systems with evaluations and prompt test harnesses at scale.
- Production software engineering experience with a track record of technical leadership and operating complex systems in high-stakes domains.
- Ability to work across backend systems, infrastructure, AI pipelines, and product surfaces.
- Experience with real-time, concurrent, or distributed systems using Elixir, Go, Python, Rust, or similar languages.
- Experience with PostgreSQL and data modeling at scale.
- Experience with cloud infrastructure on AWS, Azure, or GCP and production operation of containerized applications.
- Relevant experience may include telephony infrastructure, WebRTC, WebSockets, RTP/SRTP, media streaming, low-latency audio, and speech processing.
- Legal authorization to work indefinitely in the United States; sponsorship is not available.
- Preferred domain experience includes public safety, govtech, healthcare, defense, infrastructure, fintech, or other high-trust environments.
Benefits
- Incentive bonus plans.
- Medical, dental, and vision benefits.
- 401(k) with company match.
- 10 paid holidays.
- Generous paid time off packages.
- Employee stock purchase plan.
- Paid parental and family leave.
- Travel is under 10%, and no relocation is provided.
Tech Stack
Categories
About Motorola Solutions
Motorola Solutions builds mission‑critical communications, video security and access control, body‑worn cameras, and command‑center software for public safety agencies and enterprises. It sells radios and LMR/P25 systems, cloud software, and managed services used by police, fire, and critical infrastructure operators. Headquartered in Chicago and publicly traded on the NYSE (MSI), the company was formed in 2011 after Motorola’s split and operates globally.