U.S. Bank

ServiceNow CMDB & ITOM Engineer

U.S. Bank
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14 days ago
Irving, TX, USAMid Level
H1B sponsor

Base Salary

$120k - $141k/yr

Responsibilities

  • Develop and deliver ServiceNow solutions based on user stories and acceptance criteria.
  • Configure, enhance, test, deploy, and support ServiceNow CMDB, Discovery, and Service Mapping capabilities.
  • Support data ingestion, normalization, and ETL processes that maintain CMDB accuracy and service visibility.
  • Map relationships among infrastructure, applications, technology services, and business services.
  • Collaborate with engineering, infrastructure, and application teams on platform enhancements and technical requirements.
  • Work development stories from backlog through production deployment and support continuous improvement.
  • Ensure solutions align with ServiceNow development standards and best practices.

Requirements

  • At least 3 years of ServiceNow ITOM Visibility development experience.
  • Hands-on experience with CMDB, Discovery, Service Mapping, and ServiceNow platform configuration and development.
  • Experience with data ingestion and ETL processes.
  • Knowledge of cloud architecture, cloud technologies, networking infrastructure, Windows, Linux, and application hosting architectures.
  • Experience working in Agile software development environments.
  • ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications.
  • Preferred qualifications include CSDM experience, ServiceNow data governance and CMDB best practices, enterprise CMDB and ITOM implementation experience, ITIL knowledge or certification, service-oriented architecture and service modeling experience, and experience in large enterprise technology environments.

Benefits

  • Healthcare coverage including medical, dental, and vision.
  • Basic and optional term life insurance, short-term and long-term disability, pregnancy disability, and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance and sick and safe leave accruals.
  • The role requires working from a U.S. Bank location three or more days per week.

Tech Stack

LinuxWindows

Categories

U.S. Bank

About U.S. Bank

10,000+ employees

At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity. U.S. Bank, NA. Member FDIC. Equal Housing Lender.

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