Senior DevOps Engineer - Voice
Intermedia Intelligent Communications3 days ago
Remote, PortugalSenior
Responsibilities
- Collaborate with DevOps engineers and development teams to deploy and maintain application infrastructure.
- Develop and support tooling that streamlines product deployment and maintenance.
- Use GitHub, Jenkins, and Chef to deploy applications from development through production.
- Support in-house and third-party applications, including deployments, upgrades, and troubleshooting.
- Build and manage automation pipelines for application deployment and maintenance.
- Manage Linux servers through the command line.
- Create monitoring dashboards and alerts in Grafana using Prometheus and Alertmanager.
- Document processes and best practices.
- Participate in an on-call rotation for incident resolution.
Requirements
- 4+ years of experience in DevOps Engineering or a related field.
- Strong understanding of Linux and comfort working at the command line.
- Experience with Chef or other configuration management tools for automating server and application creation and maintenance.
- Ability to design, implement, and manage CI/CD pipelines using GitHub, GitHub Actions, and Jenkins.
- Understanding of networking principles including DNS, TCP/UDP, firewalls, and load balancers.
- Foundational understanding of security best practices.
- Proficiency with Bash, Ruby, Python, or Go.
- Preferred experience with Kubernetes and Helm templating.
- Preferred experience with SIP and RTP real-time voice/video protocols.
- Preferred familiarity with AWS, Elasticsearch, RabbitMQ, MySQL, and Ansible.
- Preferred experience working with globally distributed and remote teams.
Benefits
- Primarily remote work with occasional visits to the Coimbra or Aveiro offices.
- A Porto office is planned for the future.
- Collaborative multinational work environment with opportunities for internal promotion.
Tech Stack
AnsibleAWSBashChefElasticsearchGitHub ActionsGoGrafanaHelmJenkinsKubernetesLinuxMySQLPrometheusPythonRabbitMQRuby
Categories
About Intermedia Intelligent Communications
Intermedia Intelligent Communications provides cloud-based unified communications and collaboration for businesses, spanning voice, video conferencing, chat/SMS, contact center, business email, file sharing, and backup. Its subscription UCaaS suite, including Intermedia Unite, is sold directly and through 7,500+ channel partners, serving over 150,000 businesses. Headquartered in Sunnyvale, California, Intermedia is privately held and backed by Madison Dearborn Partners.