24 hours ago
Charlotte, NC, USASenior
Responsibilities
- Design, develop, implement, and support the AI orchestration platform, including agent registry, health check, gatekeeper, and onboarding capabilities.
- Build conversation history, compliance, retention, segmentation API, knowledge management, and retrieval solutions.
- Integrate third-party products and model observability tooling into scalable AI platform services.
- Develop, test, document, and promote orchestrator services and platform infrastructure across development, test, and production environments.
- Apply architecture standards, resolve technical issues, and optimize performance and latency for cloud-native services.
- Participate in design, code, and test inspections, systems analysis, proof-of-concept work, prototyping, and exploratory AI platform initiatives.
- Provide production support, submit change control requests, maintain documentation, and partner with technical and non-technical stakeholders.
- Follow Information Technology and Information Security policies and verify that deliverables meet requirements.
Requirements
- Demonstrated software engineering experience in enterprise environments.
- Working knowledge of cloud-native infrastructure, AWS, GitHub-based development workflows, and deployment pipelines.
- Strong programming skills in Python, JavaScript/TypeScript, or similar languages.
- At least five years of related work experience, including at least two years of development experience.
- An undergraduate degree or equivalent combination of training and experience.
- Ability to work across technical and non-technical stakeholder groups with strong verbal, written, and presentation communication skills.
- Preferred experience with agent orchestration, conversational AI, A2A protocols, RAG, knowledge management, semantic search, multiple model providers, and evaluation or observability tools such as Arize.
Benefits
- Hybrid working model designed to provide flexibility while enabling in-person learning, collaboration, and connection.
Tech Stack
Categories
About Vanguard
Vanguard is an investment management company offering low-cost index and active mutual funds, ETFs, brokerage, retirement plans, and financial advice for individual, institutional, and advisor clients. Founded in 1975 by John C. Bogle and headquartered in Valley Forge, PA, it operates a client-owned structure in which its funds own the firm. Its business model centers on asset-based management and advisory fees.