Staff ML/AI Platform Engineer
BetterHelp5 months ago
Base Salary
$200k - $245k/yr
Responsibilities
- Design, prototype, and productionize scalable AI and machine learning models.
- Set best practices and technical direction for the machine learning platform.
- Develop frameworks, pipelines, libraries, utilities, and tools for large-scale ML data processing.
- Build a model deployment platform and reusable end-to-end pipelines from data acquisition through model output delivery.
- Partner with ML engineers and data scientists to troubleshoot and optimize complex ML pipelines.
- Collaborate with product managers and business partners to gather machine learning requirements.
- Mentor and guide junior data scientists and engineers in deploying models to production.
- Design and build ML engineering solutions that enable new modeling capabilities.
- Help set the direction of machine learning efforts, hire talent, and work closely with the Sr. Director of ML/Data Engineering.
Requirements
- At least 3 years of experience with machine learning platform systems.
- Experience with autoscaling, load balancing, distributed computing, and production integration of AI or machine learning models.
- Strong shell or Bash scripting, Docker, data pipeline, machine learning library, and utility development experience.
- Experience building CI/CD pipelines and using infrastructure-as-code tools such as Terraform and CloudFormation.
- Experience with AWS Lambda, ECS, ECR, SageMaker, Fargate, EMR, or Airflow for production deployments.
- Strong computer science fundamentals, including object-oriented programming, data structures, and algorithms.
- Bonus experience building and training machine learning models, hosting open-source AI models and LLMs, productionizing feature stores, and using S3, Snowflake, or DynamoDB.
- Strong written and oral communication skills, willingness to learn new technologies, and willingness to mentor junior ML engineers and data scientists.
Benefits
- Remote work with travel to the San Jose office up to three times per year plus one company-wide offsite; travel expenses are covered.
- Holistic perks including free therapy and employee wellness programs.
- Health, dental, and vision coverage.
- 401k with employer matching contributions.
- Hardware or software needed for productivity.
- Performance bonus eligibility and competitive compensation.
Categories
About BetterHelp
BetterHelp provides an online therapy platform that connects individuals with licensed therapists via video, phone, and messaging on a subscription basis. The service matches members to clinicians and supports ongoing care, including individual, couples, and teen counseling. Founded in 2013 and headquartered in Mountain View, it operates as part of Teladoc Health and works with a network of over 30,000 licensed therapists serving millions worldwide.