2 months ago
Base Salary
$120k - $220k/yr
Responsibilities
- Collaborate with sales and customers to understand requirements and design tailored AI-driven solutions.
- Provide technical expertise during post-sales engagements, including demonstrations, presentations, and customer inquiries.
- Assess customer systems and workflows to identify integration points.
- Develop customized product configurations and prototypes.
- Guide implementation, troubleshoot issues, and ensure seamless integration with customer systems.
- Relay customer feedback to product development and help shape future features.
- Provide post-sales support and maintain technical documentation, integration guides, FAQs, and best practices.
Requirements
- 7+ years of experience in solutions engineering or technical consulting, preferably in AI or technology.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience with programming languages such as Python, Java, or similar, plus APIs, data integration, and cloud platforms.
- Strong experience in software development, system integration, and cloud-based solutions.
- Excellent communication and presentation skills for technical and non-technical audiences.
- Ability to manage multiple customer engagements under tight deadlines.
- Strong problem-solving skills and a proactive approach.
- Familiarity with AI, machine learning, and data analytics in enterprise environments is preferred.
- Insurance technology or financial services experience, startup experience, and AWS, Google Cloud, or Azure certifications are preferred.
Benefits
- Competitive base salary with equity options.
- Flexible PTO, 401(k), and comprehensive health, dental, and vision insurance.
- Flexible hybrid work environment in Boston or Berkeley/San Francisco, with two days per week in the office.
- Collaborative and innovative company culture.
About Liberate
Liberate builds insurance‑native AI agents for carriers, agencies, and brokers that handle customer interactions across voice, SMS, email, and web. Delivered as a SaaS platform, its agents resolve requests and complete downstream work inside core systems such as Guidewire, Duck Creek, Applied Epic, and Salesforce. Founded in 2022 and headquartered in the San Francisco Bay Area, the company is privately held.