7 days ago
Monterrey, MexicoMid Level
Responsibilities
- Develop and operate observability solutions using New Relic, AWS CloudWatch, and Amazon Athena.
- Lead incidents, root cause analyses, blameless postmortems, load and stress testing, and backup/restore validation.
- Troubleshoot AWS networking and services, including VPC, ALB, CloudFront, ECS, S3, Lambda, Secrets Manager, and WAF.
- Extract and analyze logs for troubleshooting and threat analysis.
- Operate platform and infrastructure technologies including Terraform, Docker, DNS, TLS, Unix Shell scripting, and Git.
- Use and support runtime and scripting technologies including Node.js, PHP, Python, and Bash.
- Lead teams, support people development, and collaborate with cross-functional technical teams.
Requirements
- At least 3 years of relevant experience in Site Reliability Engineering, cloud infrastructure, DevOps, or related areas.
- Advanced English proficiency.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience working with cross-functional and technical teams.
- Ability to support reliability, availability, and operational excellence in cloud-based environments.
Benefits
- Career development aligned with the employee’s profile and interests.
- Access to innovative methodologies, tools, training, and cutting-edge technologies.
- Direct contact with experts worldwide and participation in international projects.
- Team-oriented and collaborative work environment.
- Hybrid work model.
- Available locations include Monterrey, Nuevo León; Ciudad de México; and Saltillo, Coahuila.
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.