Associate, Software Production Management & Reliability Engineer
Marks & Spencer Group plc3 months ago
Tokyo, JapanEntry Level
Responsibilities
- Provide front-line production support for U.S. equities trading systems during overnight hours.
- Resolve order rejects, exchange connectivity issues, and other critical production incidents.
- Support and troubleshoot connectivity to U.S. exchanges and coordinate incident response with exchanges and internal teams.
- Serve as the primary technology contact during Asia trading hours and coordinate follow-the-sun coverage with global counterparts.
- Develop monitoring and diagnostic tools using Python to improve resiliency and operational efficiency.
- Participate in testing events and validate production readiness for new features.
- Collaborate with traders, engineers, development teams, and business stakeholders to resolve issues.
Requirements
- Strong troubleshooting and analytical skills.
- Proficiency in Linux/Unix, networking, and Python scripting.
- Understanding of equities trading, market structure, trading workflows, and the order lifecycle.
- Excellent communication and stakeholder-management skills.
- Ability to prioritize and solve complex problems under pressure.
- Experience with front-office trading systems is preferred.
- Knowledge of the FIX protocol and U.S. equities market structure is preferred.
Benefits
- The position is based in Tokyo and supports Asia-hours operations with global follow-the-sun coverage.
- Morgan Stanley offers comprehensive employee benefits and perks, support for employees and their families, and opportunities for internal career mobility.
About Marks & Spencer Group plc
Marks & Spencer Group plc is a British retailer selling clothing, home goods, and food to consumers through stores and ecommerce, with a focus on own-brand products. The company is listed on the London Stock Exchange, was founded in 1884, and is headquartered in London. In the UK, its online grocery offering runs via Ocado Retail, a joint venture in which M&S holds a significant stake.