Client Support QA Engineer
Cohere Health2 days ago
Remote, United StatesMid Level
H1B sponsor
Base Salary
$95k - $110k/yr
Responsibilities
- Plan, author, and execute test plans for FHIR-based APIs, including schema conformance, resource structure, and implementation guide validation.
- Perform manual and automated testing of RESTful healthcare web services and track defects through resolution.
- Develop and maintain QA protocols and procedures aligned with evolving healthcare standards and compliance requirements.
- Analyze test results and provide detailed reports to engineering, product, implementation, and other stakeholders.
- Review test cases and provide developer feedback to improve code quality and identify issues earlier.
- Improve testing processes, coverage, cycle time, and platform reliability.
- Collaborate with Solution Architects, Engineering, Implementation, and Product to build quality into delivery.
- Communicate quality findings, test results, and status updates to external stakeholders.
Requirements
- At least 2 years of quality engineering experience in healthcare technology.
- Hands-on experience testing APIs that use clinical-data interoperability standards, including validation of patient, encounter, and observation resources against implementation guides.
- Experience with tools for querying, mocking, and inspecting REST endpoints.
- Strong understanding of healthcare regulatory and compliance requirements.
- Client-facing experience and the ability to communicate technical quality findings to external stakeholders are strongly preferred.
- Strong analytical skills, attention to detail, communication skills, and cross-functional collaboration ability.
- QA certification, experience working with offshore teams, or a relevant degree are preferred qualifications.
- Familiarity with legacy healthcare messaging formats is a plus.
Benefits
- Fully remote opportunity with approximately 5% travel; occasional Boston travel may be required for onboarding, team meetings, and company events.
- Medical, dental, vision, life, and disability insurance plus an Employee Assistance Program.
- 401(k) retirement plan with company match, flexible spending account, and health savings account.
- Flexible time off and company holidays.
- Up to 14 weeks of paid parental leave.
- Pet insurance.
- Not eligible for hire in California.
Categories
About Cohere Health
Cohere Health builds a clinical intelligence and operations platform used by U.S. health plans and provider organizations to streamline prior authorization and align care with evidence-based policies. Its SaaS products connect payers and providers across utilization management, policy management, and payment accuracy workflows, reducing administrative burden and speeding decisions. Founded in 2019, the privately held company is headquartered remotely and sells enterprise contracts to national and regional health plans.