2 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Configure and optimize SAP SD processes covering order management, pricing, delivery, billing, credit management, returns, and refunds.
- Support full implementation lifecycles from requirements gathering and solution design through configuration, SIT/UAT, deployment, and post-go-live support.
- Integrate SAP SD with MM, FI, PP, WM/EWM, and external systems using standard APIs and middleware.
- Use AI copilots and pre-built AI capabilities for process analysis, pricing diagnostics, test generation, documentation, exception detection, and troubleshooting.
- Ensure solutions follow SDLC practices, audit controls, pricing governance, and compliance requirements.
- Conduct workshops and solution walkthroughs and collaborate with logistics, finance, supply chain, master data, and technical teams.
- Create reusable templates, test packs, and AI-assisted best practices for O2C delivery.
Requirements
- At least 3 years of professional experience is required.
- 15 years of full-time education is required.
- Strong SAP Sales and Distribution expertise, including O2C processes, order creation, ATP, shipping, billing, credit checks, and pricing procedures.
- Experience with SAP SD/FI and SD/MM integrations and cross-module dependencies.
- Knowledge of customer, material, pricing, and credit master data, IDocs, outputs, and SAP SD troubleshooting.
- Hands-on experience with AI copilots, automated documentation tools, and AI-assisted testing or analysis tools.
- Ability to integrate pre-built AI capabilities into SD process flows without developing custom LLMs or agentic systems.
- Understanding of responsible AI usage and limitations in commercial workflows.
- Ability to translate business requirements into scalable SAP SD configurations and collaborate effectively with cross-functional stakeholders.
- SAP SD Certification, SAP S/4HANA Sales, SAP Fiori, EDI/IDoc integrations, CPI/Boomi middleware, CRM systems, or automation testing experience are preferred.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.