Solution Architect
Salesforce2 days ago
Remote, BrazilSenior
Responsibilities
- Advise business and technology stakeholders, lead strategic discussions, and define solution visions aligned with business objectives.
- Design and document end-to-end, scalable Salesforce solutions using Customer 360 and multi-cloud strategies.
- Translate business requirements into sustainable solutions and facilitate discovery sessions, functional workshops, and backlog prioritization.
- Design business processes, provide hands-on Salesforce configuration and prototyping, and apply implementation best practices and platform governance.
- Lead cross-functional collaboration, provide technical guidance and risk mitigation with project managers, and bridge business and development teams.
- Mentor Solution Architects, Business Analysts, and consultants while promoting technical excellence.
- Lead solution estimations, technical proposals, pre-sales activities, and executive-level conversations.
Requirements
- At least 5 years of relevant experience delivering enterprise-level projects through the full lifecycle from planning to go-live, using waterfall and agile approaches.
- Proven experience as a Solution Architect delivering enterprise-scale Salesforce solutions in complex digital transformation programs.
- Strong expertise with the Salesforce Platform, including Sales Cloud, Service Cloud, Field Service, and other Salesforce Clouds.
- Experience designing scalable, secure, and maintainable Salesforce solutions across multiple clouds.
- Understanding of Salesforce platform capabilities, declarative development, and solution architecture best practices.
- Experience in consulting environments and leading customer-facing engagements.
- Knowledge of Agile delivery methodologies including Scrum and Kanban.
- Ability to balance business and technical needs, make architectural decisions, and evaluate trade-offs.
- Strong stakeholder management, communication, negotiation, presentation, analytical, and problem-solving skills.
- Advanced or fluent English is required; Spanish proficiency is preferred.
- Experience with Agentforce, AI-powered Salesforce capabilities, and AI tools for solutioning and delivery is highly desirable.
- Demonstrated experience in one or more of manufacturing, automotive, energy, utilities, consumer business services, financial services, insurance, healthcare, life sciences, retail, consumer goods, public sector, nonprofit, or education.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- The role supports customers across LATAM; no specific remote, hybrid, or office arrangement is stated.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.