14 days ago
Boston, MA, USAMid Level
H1B Sponsor
Base Salary
$120k - $170k/yr
Responsibilities
- Collaborate with sales to understand customer requirements and design tailored AI-driven solutions.
- Provide technical expertise during post-sales engagements, including product demonstrations, presentations, and customer inquiries.
- Assess customer systems and workflows to identify integration opportunities.
- Develop customized product configurations and prototypes.
- Provide technical guidance, troubleshooting, and implementation support.
- Communicate customer feedback to product development teams and help shape future features.
- Provide post-sales support and maintain technical documentation such as integration guides, FAQs, and best practices.
Requirements
- At least 3 years of experience in solutions engineering or technical consulting, preferably in AI or technology.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Experience with Python, Java, or similar programming languages, along with APIs, data integration, and cloud platforms.
- Strong background in software development, system integration, and cloud-based solutions.
- Excellent communication and presentation skills for technical and non-technical audiences.
- Ability to manage multiple customer engagements and deliver results under tight deadlines.
- Strong problem-solving skills and a proactive approach.
- Familiarity with AI, machine learning, and data analytics technologies is preferred.
- Experience in insurance technology or financial services, startup environments, or cloud certifications such as AWS, Google Cloud, or Azure is preferred.
Benefits
- Competitive base salary of $120,000-$170,000 with equity options.
- Flexible PTO, 401(k), and comprehensive health, dental, and vision insurance.
- Flexible hybrid work environment in Boston or Berkeley/San Francisco with two days per week in the office.
- Collaborative and innovative company culture.
About Liberate
Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time. Deliver 5-star service, every time.