Sr. Application Engineer- Planogram & Space Planning Systems
Bass Pro Shops3 months ago
Springfield, MO, USASenior
Responsibilities
- Own and administer enterprise planogram and space planning applications.
- Provide Level 2 and Level 3 support for production incidents, user requests, and system defects.
- Monitor application health, investigate root causes, and implement corrective actions and performance improvements.
- Manage application configuration, security roles, workflows, upgrades, patches, releases, and platform maintenance.
- Translate business requirements into technical designs and solution specifications.
- Support implementations, enhancements, integrations, testing, deployment planning, and release management.
- Design, troubleshoot, and maintain integrations involving PIM, ERP, merchandising, inventory, data warehouse, reporting, and supply chain systems.
- Resolve interface failures, data quality issues, synchronization problems, and application performance issues.
- Manage incident, problem, and change activities according to ITIL practices, including on-call support as needed.
- Collaborate with business stakeholders, technical teams, and software vendors as the IT subject matter expert for planogram and space planning technology.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field.
- 10+ years of experience supporting enterprise retail applications.
- 7+ years of experience implementing, supporting, or administering planogram and space planning software solutions.
- Experience troubleshooting production application issues in complex enterprise environments and supporting third-party SaaS and on-premise platforms.
- Experience with Blue Yonder Space Planning (JDA), RELEX Space, SymphonyAI Retail Planning, or similar planogram management platforms.
- Strong knowledge of SQL, relational databases, REST APIs, web services, ETL, data integration, batch processing, file-based integrations, Azure or AWS, application monitoring, version control, deployment practices, and ITIL support processes.
- Preferred experience in retail industries, merchandising systems, retail master data, Azure Data Factory, Power BI, or enterprise integration platforms.
- ITIL Foundation, Azure, AWS, or related certifications are preferred.
Benefits
- Full-time benefits include medical, dental, vision, health savings account, flexible spending account, voluntary benefits, 401(k), paid holidays, paid vacation, and paid sick time.
- Additional perks include retail merchandise, restaurant, resort, and conservation attraction discounts, plus the Bass Pro Cares Fund.
- The position has no stated travel requirement and primarily involves computer work and sitting, with occasional walking and standing.
- Bass Pro Shops is an equal opportunity employer and provides reasonable accommodations as required by law.
About Bass Pro Shops
Bass Pro Shops is a privately held retailer of fishing, hunting, camping, and outdoor recreation gear, selling through e-commerce and more than 150 stores across North America. Founded in 1972 and headquartered in Springfield, Missouri, it acquired Cabela’s in 2017 and also operates White River Marine Group, a boat manufacturing division, plus outdoor resorts. Its customers include anglers, hunters, and families outfitting for recreation and travel.