3 days ago
Noida, IndiaSenior
Responsibilities
- Lead Salesforce analysis, design, development, unit testing, integration testing, and deployment.
- Build custom Salesforce solutions using Apex, Visualforce, Lightning Web Components, triggers, batch classes, and scheduled jobs.
- Configure Salesforce sharing rules, roles, profiles, workflows, Process Builder, flows, and other standard functionality.
- Develop and maintain integrations between Salesforce and external systems using APIs and middleware tools.
- Debug production incidents, perform bug fixes, fulfill service requests, execute data loads, and deliver application enhancements.
- Maintain Apex test classes, coding standards, design patterns, code coverage, governor-limit compliance, and platform scalability.
- Provide business support for critical issues, mentor operations team members, and improve sales-organization systems.
Requirements
- Bachelor's or master's degree in Computer Science or a related technical field involving coding, or equivalent work/technical experience.
- Relevant experience as a Salesforce Developer working with Sales Cloud and Service Cloud.
- Experience developing Sales Cloud instances for mid-market or enterprise organizations.
- Experience with Apex, Visualforce, Lightning Web Components, Salesforce declarative features, Lightning pages, Salesforce Sites, and Communities.
- Experience integrating Salesforce with external systems using REST and SOAP APIs, JSON, XML, and middleware tools.
- Experience with Apex Data Loader, Salesforce architecture, coding and design guidelines, best practices, and governor limits.
- Salesforce Platform Developer I or II certification and Salesforce Administrator certification are preferred.
- Experience with marketing applications such as Marketo and CTI integrations such as InContact is preferred.
- Strong communication, documentation, organizational, prioritization, and collaboration skills.
- English proficiency is required.
Benefits
- Hybrid work arrangement with a flex-time shift in India.
- Regular employment with hands-on experience, mentorship, and learning opportunities.
- Opportunity to lead AI-powered transformation and work on enterprise business challenges.
- Values-driven culture emphasizing integrity, inclusion, courage, curiosity, and incisiveness.
About Genpact
Genpact is a global professional services and technology firm that runs and transforms mission-critical operations for large enterprises through consulting, managed services, and AI- and analytics-driven platforms. It serves industries such as banking, insurance, healthcare, and manufacturing/supply chain, modernizing finance, risk, customer service, and back-office processes. Headquartered in New York and listed on the NYSE (G), Genpact originated within GE before becoming an independent public company.